P&C/Learning Manager

Company Description

Exotic, luxurious and indigenous. Anantara’s unique destinations cater for everything from a relaxing city break to an extravagant once in a lifetime journey. Exciting opportunities bring Anantara’s heart-felt hospitality and sense of discovery to destinations across Africa, Asia, Indian Ocean, Europe and the Middle East.

Job Description

To lead the People & Culture and Learning function for the lodge, ensuring strategic alignment of P&C/Learning initiatives with business goals. This role oversees all aspects of team member experience — from recruitment to development — and ensures a safe, compliant, and inspiring work environment. It’s about building a values-led culture, enabling growth, and ensuring an exceptional team member experience across every touchpoint.

Key Responsibilities

• Develop and implement comprehensive People & Culture strategies that align with organizational objectives and foster a high-performance culture.
• Oversee the entire employee lifecycle, including recruitment, onboarding, performance management, and retention initiatives.
• Ensure compliance with all relevant labor laws, regulations, and company policies.
• Manage employee relations, addressing concerns and conflicts in a timely and professional manner.
• Implement and oversee workplace safety protocols to maintain a secure work environment.
• Conduct regular analysis of P&C metrics and provide data-driven insights to inform strategic decision-making.
• Collaborate with senior leadership to drive organizational change and cultural transformation initiatives.
• Manage the P&C/Learning budget effectively, ensuring optimal resource allocation and ROI.
• Design and execute learning and development programs to enhance employee skills and support career progression.
• Deliver orientation, compliance, skills, leadership, and brand-based training sessions.
• Stay abreast of industry trends and best practices in P&C and learning & development to continuously improve departmental processes and outcomes.
• Oversee staff accommodation operations including cleanliness, upkeep, safety, and allocation.
• Ensure staff restaurant meals meet nutrition, quality, and hygiene standards.
• Monitor and manage staff transport schedules and safety standards.

Qualifications

• Degree in Human Resources Management or related field

• 5+ years in a People & Culture role, preferably in hospitality or remote/lodge environments

• Proven experience in Learning & Development and organizational development an added advantage

• Strong understanding of  Zambian labor law, compliance, and employee wellbeing

• Exceptional interpersonal, leadership, and communication skills

• Passion for people, culture, learning — and making a real difference

• Familiarity with HRIS systems and people analytics is advantageous

• Must be a member of ZIHRM

Additional Information

Key Attributes

• Strategically Minded
• People & Customer Centric
•  Hands-On & Operational 
• Organized & Detail-Oriented
• Proactive & Solution-Oriented

Include 3 traceable referees on your CV with valid mobile numbers and email addresses.