Senior Case Worker

Number of Positions Available:

1

ABOUT US

The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities.  We believe in doing good that transforms lives and futures for the better.  It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.  

Why this role matters: 

The Salvation Army (Salvos) is one of Australia’s largest providers of alcohol and other drug (AOD) programs including withdrawal management, residential and non-residential rehabilitation, and harm reduction programs. Salvos services go beyond addressing the core issues and challenges associated with problematic substance abuse and provide participants a place of hope, compassion, and dignity to recover safely.  

About the role: 

As Senior Case Worker, this is your opportunity to be the backbone of our daily service delivery—overseeing case management, guiding treatment plans, and fostering a culture of continuous learning and innovation. Your leadership will empower the team, ensure clients feel supported and valued, and help drive meaningful progress in every recovery journey.

This is a full-time permanent role based in Dooralong, NSW. Salary is based on the SCHADS Award, Level 5. 

 

How you will make an impact  

• Participate in promotion of the service via conducting presentations to local services

• Strong referral pathways are built and maintained with internal and external stakeholders, 
  resulting in beneficial outcomes for participants.

• Attend sector and local area network meetings as required

• Deliver compassionate, person-centered care through assessments, group work, education, and referrals.

• Lead daily service delivery, driving continuous improvement and innovation.

• Develop and monitor individual treatment plans that support each client’s recovery journey.

• Mentor and supervise case workers to build a strong, supportive team.

• Build partnerships with other services to ensure holistic, wraparound support for clients.

What you will bring  

• Minimum diploma level qualification in AOD, community services or related field OR demonstrated high level of sector knowledge and skills attained through previous appointments, 
  service, and study/development
• Relevant experience in supervising staff preferred
• A current NSW Driver’s License

What We Offer 

• Salary packaging up to $15,900 tax free + $2,650 meal entertainment benefit.  

• Generous Paid Parental leave for primary (12 weeks) & secondary carers, Purchased Leave Scheme (up to 8 weeks) and 5 days paid leave per year to experience working in other TSA programs or activities.  

• Sorry Business and Ceremonial leave (up to 10 days)  

• Becoming part of our Burra Burra Network – a pastoral care network where regular group and topic-specific yarning circles are hosted to bring an awareness of the support and opportunities available   

• Access to EAP and health & wellness initiatives incl Fitness Passport  

• Ongoing training and development opportunities that enhance on the job skills and proficiency.  

• Rewarding and fulfilling purpose driven careers that have positive and sustainable / social impacts.  

 

How to apply 

Be part of a team making a real difference. Your knowledge, lived experience, and leadership can help transform services for people across NSW. Please submit your resume and cover letter detailing your alignment with the requirements of the role.  Together we can build a brighter future.  

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.

The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration