Date Opened: Tuesday, July 15, 2025 12:00 AM

Close Date: Monday, July 28, 2025 12:00 AM

Department: Aviation Department

Function Administrative Management

Salary: $75,471.00 - $94,339.00 Commensurate with Experience

SUMMARY

We are seeking a dynamic Learning & Organizational Development (LOD) Lead to drive strategic learning initiatives that enhance employee capabilities and organizational effectiveness. In this role, you will design, implement, and evaluate impactful learning programs while leading a team dedicated to employee development. If you're passionate about leadership development, organizational growth, and creating engaging learning experiences, we want to hear from you!

Major Duties and Responsibilities:

• Develop and implement comprehensive learning and engagement strategies aligned with organizational goals.

• Collaborate with senior leadership to identify key skills and competencies for future growth.

• Support succession planning efforts.

• Lead the design of advanced training programs, including e-learning modules.

• Integrate best practices in adult learning and instructional design.

• Manage and evaluate external vendors for leadership development programs.

• Coach and mentor employees to foster career growth.

• Design and deliver training programs for employees at all levels.

• Facilitate leadership and divisional meetings.

• Support change management initiatives through tailored learning solutions.

• Provide organizational development assessments, coaching, and tools.

• Establish metrics to assess the effectiveness of learning programs.

• Analyze data to provide insights and recommend improvements.

• Stay informed on industry trends, technologies, and best practices.

• Supervise, mentor, and develop junior learning and development staff.

• Partner with various departments to ensure learning initiatives align with business objectives.

Minimum Qualifications:

High School Diploma/GED with eleven years of relevant experience; or an Associate's degree with nine years of relevant work experience; or A Bachelor’s degree with seven years of experience and at least two years of supervisory or team leadership experience.

Preferred Qualifications:

• Master’s degree preferred.

• Supervisor experience preferred.

• 5-8 years of experience in learning and organizational development, with a focus on strategic initiatives.

Knowledge, Skills, and Abilities:

• Strong expertise in instructional design, adult learning principles, and leadership development.

• Experience designing and implementing training programs, including e-learning and blended learning solutions.

• Knowledge of organizational development strategies, change management principles, and talent development frameworks.

• Ability to assess learning needs, design curricula, and evaluate program effectiveness.

• Strong facilitation and presentation skills, with experience delivering training to all levels of an organization.

• Proven ability to analyze learning impact and drive continuous improvement.

• Excellent communication and stakeholder management skills.

• Experience managing external vendors and learning technology platforms.

• Strong project management and organizational skills with the ability to handle multiple priorities.

ADA and Other Requirements:

Positions in this class typically require grasping, stooping, squatting, kneeling, crouching, reaching, pushing, talking, hearing, seeing, and repetitive motions.

Physical Requirements:

• Essential and marginal functions may require maintaining physical condition necessary for sitting, standing, climbing, or walking extended periods of time

• Light to moderate lifting and carrying; some crouching, stooping, squatting, crawling, reaching, pushing, and pulling when performing tasks

• Adequate vision, hearing, and speech required

Sensory Requirements:

• Concentrated and attentive use of one or more senses (visual, audio, and other sensory modalities)

• Ability to operate in an environment with frequent interruptions from people and or noises, which in return could result in some level of stress, fatigue, or strain

• Comprehensive of written information in work related documents

• Ability to hear, understand and distinguish speech

Working Conditions:

This position is relative free from unpleasant environmental conditions or hazards and is generally sedentary.

CONDITIONS OF EMPLOYMENT

The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.

Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.

Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments.

The City of Charlotte is an Equal Opportunity Employer.

HOW TO APPLY

Apply online.

Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.

You are welcome to visit the City of Charlotte Human Resources Department lobby where we have workstations available. Our office is located at 700 East 4th Street, Suite 200, Charlotte, NC 28202. Our hours are Monday through Friday, 8 a.m. to 5 p.m. (EST), excluding official City holidays.

For questions about your application or the hiring process, please email Careers@ci.charlotte.nc.us.

The City of Charlotte is committed to making our services and programs accessible to all. Upon request, auxiliary aids, written materials in alternate formats, language access, and other reasonable accommodations or modifications will be provided. To make a request, please fill out the Innovation & Technology ADA request form or call 704.336.4120.

BENEFITS

The City of Charlotte provides a comprehensive benefits package to eligible employees.

Click here to learn more about the City of Charlotte’s benefits.

The City of Charlotte is a drug and alcohol-free workplace.