HRIS Lead
Thales
Office
Noida Berger Tower, India
Full Time
Position: Manager -HRIS
Role Overview: Thales is seeking an experienced HRIS Lead to join our dynamic team. This role sits within Tier 2 support, providing advanced troubleshooting and problem-solving expertise for our Human Resources Information System (HRIS). You will collaborate closely with Tier 1 representatives to resolve initial queries and escalate complex issues to our Tier 3 experts for in-depth solutions, ensuring seamless HR operations and superior system performance.
The role reports to HRIS Manager sitting at Noida location.
Key Responsibilities:
Technical Support:
- Provide WD Tier 2 support for Thales internal entities and HR functions to troubleshoot and resolve advanced technical issues and system defects reported by end users.
- Ensure optimal performance and functioning of Workday HR modules by addressing complex inquiries, troubleshooting problems, and implementing system enhancements.
- Monitor and respond to end-user requests regarding system complications or malfunctions
System Maintenance:
- Perform regular system audits, data validation, and maintain data integrity within Workday.
- Support system updates, patches and enhancements implementation by following change management protocols.
Process Improvement:
- Collaborate with HR and IT departments to identify and implement process improvements and system optimizations.
- Escalate unresolved issues to Tier 3 support or Workday vendor support as needed.
- Research and test system functionalities to ensure best configuration for the businesses’ needs and changing requirements.
- Assist with mass data input during large changes, including – but not limited to – restructures, acquisitions, and annual compensation reviews.
- Ensure the appropriate end-users are receiving the data necessary to complete their work in a proficient and timely manner, while also ensuring data privacy and system integrity.
Qualifications:
- Minimum 3 to 5 years of experience in Workday.
- Bachelor’s degree in a related field of study with a minimum of 5-8+ years of relevant experience, or Master’s degree in a related field of study with 4+ years of relevant experience, or an equivalent combination of education and experience.
- Proficient in Microsoft Excel and PowerPoint.
- Must be able to think analytically and with a big-picture perspective; anticipate downstream impacts to system changes.
- Stakeholder management.
Preferred Skills:
- Workday certification in one or more modules (e.g., Core HR, Payroll).
- Experience within HRIS implementation or support.
HRIS Lead
Office
Noida Berger Tower, India
Full Time
July 15, 2025