Supervisor - Retail

Kalahari Resorts & Conventions delivers a waterpark resort and conference experience all under one roof. The authentically African-inspired resort is home to America’s largest indoor waterparks and features well-appointed guest rooms, full-service Spa Kalahari, a fun-filled family entertainment center, on-site signature restaurants, unique retail shops and a state-of-the-art convention center.

 

We are inviting you to apply for the Retail Sales Supervisor position. In this role, you will be responsible for assisting the director and assistant manager in control of all aspects of the retail department within the resort. The supervisor will be familiar with all store layouts and help maintain the visual presence, service standards and cleanliness for all locations but will have a primary focus on a delegated store as the core responsibility. You will assist the retail manager to be in charge of training and guiding of all retail team members, give breaks to associates during their shift, and ensure that all retail outlets are kept clean, orderly, well lit, with creative displays to attract customers. 

 

This position requires an open availability of nights, weekends, and holidays.

 

Preferred Education and Experience

• Experience in retail, customer service or sales environment preferred.
• A good knowledge of computers and register systems is ideal.
• Supervisory experience of 1-2 years in a retail setting is preferred.

 

If your background is what we’re seeking and your personality is one of service to others, please consider joining our growing and industry leading team. 

 

Company Mission 

We promise to deliver products and services beyond expectations. 

 

Recruiting Vision 

We understand that the individual is the most important element in the recruitment process. In mirroring the spirit of the brand, we promise authenticity, curiosity, honesty, timeliness, and follow-through. Whether a current opening exists or not, relationship building is critical to the success of our company. 

 

A Sampling of Our Benefits 

Our team enjoys a comprehensive and attractive benefits plan:  

• Promotion from within
• Mental, Financial, Physical, Work/Life and Career wellness initiatives
• Educational opportunities
• Full and varied benefit package available for full-time associates
• 401(k) with company match
• Appreciation days, parties, and retention programs
• Paid time off, dedicated wellness days and holiday pay
• Discounts and resort benefits

 

Kalahari Resorts & Conventions frequently receives awards and accolades for taking care of its associates and our guests.  Recognition includes Forbes America’s Best Midsize Employers, Condé Nast Traveler’s #1 World’s Coolest Indoor Waterparks, Best Family-Friendly Meeting Hotel and Resort in Smart Meeting’s Smart Stars Awards, Parents’ Magazine Kids’ Travel Award Winner, and TripAdvisor’s Travelers’ Choice Awards. 

 

Current locations include Wisconsin Dells, Wisconsin (2000); Sandusky, Ohio (2005); Pocono Manor, Pennsylvania (2015); Round Rock, Texas (2020) and Spotsylvania County, Virginia (2026).  

 

Kalahari Resorts & Conventions is an equal opportunity employer.