Purpose for the Position: The Sr. Sales Manager is responsible for growing overall revenue and profitability, while maximizing customer satisfaction from pre-event planning through post-event phases of service. This role requires spending more than 50% of the time engaged in outside sales activities, including soliciting new and repeat business through a proactive, consultative sales approach. The Sr. Sales Manager actively meets with clients, conducts site visits, and participates in external networking and industry events to drive business growth. A key component of the role is cultivating and maintaining strong relationships with key hotel personnel to enhance the overall business relationship with the hotel, while ensuring a seamless client experience throughout all phases of service.

 

• Solicit and secure hotel business through a proactive, consultative sales approach, identifying and pursuing new outside sales opportunities via networking, cold calling, and market research.
• Planning and implementing marketing plans in conjunction with the General Manager.
• Utilize current software systems (Delphi), marketing tools and standard
• Implement and update hotel marketing tools as
• Write and utilize a quarterly sales action
• Cultivate and maintain relationships with key hotel personnel and meet client needs through attending client meetings, creating and maintaining organized show files and responding to client concerns, questions, and problems.
• Assist with reporting as necessary on a weekly/monthly
• Provide operational support during shows, driving sales programs with team members and
• Collaborate strategically with various departments to achieve the hotel’s
• The Sales Manager will maintain existing accounts as well as proactively solicit new business.
• Responsible for increasing revenues by soliciting group business which may include banquet food and beverage, room/site rental, AV, and misc., revenues on behalf of the hotel through proactive solicitation and perspective and responding to leads.
• Meet and exceed established
• Participating in industry and civic organizations, networking to gain opportunities for new business. Proactively pursue, organize, and book group business with or without banquet needs for the hotel.
• May be responsible for business transient travel – proactively share shift accounts from the competition, grow share of existing accounts, and negotiate rates and concessions that align with the hotel's overall budget and strategies.
• Maintain ongoing knowledge of the competition's product and current marketing
• Utilizing interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision-making; demonstrates honesty/integrity; leads by example.
• Analyzing information and evaluating results to choose the best solution and solve
• All other duties as

 

Requirements and Skills:

 

• Be an outgoing and welcoming personality for the
• Use logical thinking and personal judgment to perform a variety of
• Make decisions based on company
• Ability to act calmly and swiftly under
• Follow written and/or verbal instructions without
• Excellent verbal and written
• Proficiency in
• Be available for work during days, evenings, weekends, and holidays as
• Have 3 years of Sales Manager experience or equivalent.
• Delphi and MS office experience or willingness to learn new
• Complete required Sales Reports

 

 

Physical Demands:

• Occasionally lifting/pulling/pushing up to 10-50
• Alternately walk and stand throughout the entire
• Occasionally reach overhead and at or below shoulder
• Occasionally stoop, crouch, crawl and
• Frequently ascend and descend ramps and
• Constantly hear, understand, and distinguish speech and/or other (in person, phone, other remote).
• Constantly have clear vision, ability to see objects, people and recognize

 

 

Travel: This position will require that you travel more than 50% of your shift. Mileage is reimbursed. A good driving record and valid driver’s license is required.

Environmental Conditions:  The job is fast paced and requires flexibility and adaptability to business changes. This job is constantly indoors but may occasionally require you to be exposed to mild to inclement weather.

Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job duties, responsibilities, and activities may change at any time with or without notice.

 

EEO Statement:

Our hotel provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfers, leaves of absence, compensation, and training.