Planner and Coordinator - DBN / PLZ

Responsibilities / Tasks

• Planning and scheduling of work together with Service Branch Manager, Administrators & Coordinators and Branch Controllers.
• Arranging Field Service Engineers daily work.
• Accurate time keeping of all work performed (signed timesheets submitted daily and approved).
• Service Administration - Finance
• Improvement of the EBIT margin in service.
• Ensure that the budgeted monthly turnover is exceeded.
• Check and sign service costing prior to invoicing if Service Branch Manager not available.
• Debtors - resolve technical invoice queries/disputes.
• Manage operational input on Axapta – Call Status.
• Customer relations development.
• Managing/documenting service jobs and contracting opportunities with key and new clients.
• Marketing of our brand and business.
• Monitoring efficiencies of staff.
• Identify training needs for FSE’s.
• Ensure that service vehicles are up to standard.
• Ensure that proper safety procedures (use of safety equipment) are adhered to as per GEA QHSE and local law requirements.
• Ensure all personnel are equipped with safety equipment (PPE) and documentation is up to date.

Your Profile / Qualifications

Minimum Qualifications & Experience

• Certificate/Diploma or relevant qualification as an Artisan and or
• Certificate/Diploma in business management and or/ Project Management (added advantage).
• 3 years' experience in a similar role.

Skills & Competencies

• Knowledge of Microsoft Office.
• Basic business management & Project Management.
• Managing Systems and Processes.
• Working or managing teams.
• Problem solving.
• Customer centricity.
• Teamwork Initiatives.
• Good ethics & communication skills.
• Good Presentation skills.
• Quality management.
• Planning and organizing initiatives.
• Adaptability.
• Cost consciousness

Did we spark your interest?
Then please click apply above to access our guided application process.