Brasil - Business Process Engineering CIB - Senior Manager

Excited to grow your career?

BBVA is a global company with more than 160 years of history that operates in more than 25 countries where we serve more than 80 million customers. We are more than 121,000 professionals working in multidisciplinary teams with profiles as diverse as financiers, legal experts, data scientists, developers, engineers and designers.

Business Process Engineering (BPE) is a cross asset and multidisciplinary team within Engineering CIB which goal is the transformation and optimization of the operational processes with three main targets: improve customer experience, efficiency and reduce operational risk. 

About the job:

We are seeking to incorporate someone to lead the BPE CIB Brasil team, committed to participate in the design and definition (and continuous improvement) of the key business and support processes that will enable the creation and gradual growth of the new BBVA franchise in Brasil.

As part of this endeavour you will become a key partner of most of BBVA Brasil areas and will have the opportunity to collaborate and interact with different stakeholders based in Brasil, USA and holding units within BBVA.

If you would like to:

• Be part of a dynamic, multicultural and committed team, actively collaborating with different areas and levels of the organization to reach the specific goals defined, we would love to meet you.

• Learn every day, face new challenges, be a key player for change and actively participate in the creation and consolidation of the BBVA franchise in Brasil by leading the business process definition, this is your opportunity.

We are looking for a person:

• With strategic view and capacity to conceptualize ideas creating from scratch from a “blank paper” and defining an implementation roadmap.

• Proactive, keen to share ideas and reach agreements with different stakeholders.

• With good communication skills (efficient communication and able to adapt the speech to different environments, interlocutors and situations).

• With capacity to work in a global and multidisciplinary environment with continuous contact with different geographies and global areas.

• That uses feedback as a key tool to share successes, strengths or room for improvement areas , and that also shows a sincere interest to receive feedback from others to improve his/her daily work.

• Willing and able to work with and be part of a team and likely to do it in diverse and collaborative environment.

• That identifies with the purpose and values of BBVA.

Qualifications and Skills:

• Bachelor´s degree required.

• Prior success in leading process redesign efforts on large programs.

• Ability to work in a consultative manner across multiple business areas.

• Ability to manage multiple ongoing projects.

• Strong analytical & problem solving skills. 

• Ability to think holistically about complex organizational,process, and technology systems.

• Highly organized and detail-oriented approach to personal work quality. 

• Strong written and verbal communication skills with experience interacting with senior executives  and facilitating workshops and working groups.

• Ability to create deliverable documents in PowerPoint, Excel, Word, Google Sheets. 

• Ability to build consensus and work in a team environment.

• Self motivation skills, ability to work independently within a team environment and be a team player.

• Experience with customer journey mapping, identification of moments of truth, and action planning.

• Strategic organizational change management experience from intent development through realization with strong focus on identifying and mitigating change risks.

• Work experience and knowledge in at least one or more financial services functions:Wholesale Banking activities like Global Markets, Transactional Banking, Lending,Transaction Processing, Deposit Operations, Operations, Finance, Financial Risk.

Experience

• More than 6 years of experience in a Process. Management/Process Engineering /Consulting/ Corporate & Investment Banking roles.

• English Speaker, desirable Spanish and Portuguese as a second language.

Skills:

Analytical Thinking, Business Process Re-Engineering (BPR), Change Management, Collaborating, Design, Process Engineering, Teamwork