UI Adjudicator

The work we do matters!

Hiring Agency:

Labor - Agency 23

Location:

Lincoln, NE

Hiring Rate:

$20.859

Job Posting:

JR2025-00017952 UI Adjudicator (Open)

Applications No Longer Accepted On (If no date is displayed, job is posted as open until closed):

07-24-2025

Job Description:

Are you ready to make a difference? Join a team of dedicated professionals at the Nebraska Department of Labor and help connect individuals to employment success. We are seeking a detail-oriented and highly organized Unemployment Insurance Adjudicator to support the mission of our UI Benefits Accuracy Measurement (BAM) program.

The UI Adjudicator plays a critical role within the UI BAM unit by processing selected unemployment insurance claims for accuracy and compliance. This position involves creating case files for investigation, reviewing claims data for coding consistency, and maintaining organized records to support audits and evaluations. The role requires a strong eye for detail, excellent organizational skills, and the ability to handle confidential information with integrity.

Look at what we have to offer!

• 13 paid holidays
• Vacation and sick leave that begin accruing immediately
• Military leave
• 156% state-matched retirement
• Tuition reimbursement
• Employee assistance program
• 79% employer paid health insurance plans
• Dental and vision insurance plans
• Employer-paid $20,000 life insurance policy
• Public Service Loan Forgiveness Program (PSLF) through the Federal government
• Wide variety and availability of career advancement as the largest and most diverse employer in the State
• Opportunity to be part of meaningful work and make a difference through public service
• Training and Development based on your career aspirations
• Fun, inviting teammates
• A safe and secure environment

 

Examples of Work

• Prepare cases for Field Representatives, maintain case files, conduct preliminary review of submitted cases, organize completed cases and department records.

• Apply coding knowledge and participate in continuous review and update of BAM manual. Additional support duties as assigned by Supervisor.

• Contact UI claimants and employers to conduct interviews and obtain verification and document data relating to any issue affecting eligibility.

• Document all claimant, employer, and third-party contacts to ensure procedural compliance in the event of claimant no-shows or employer non-response.

• Address any questions raised by the claimant concerning unemployment insurance eligibility and their legal obligations under the Nebraska Employment Security Law.

• Obtain employer personnel and payroll records.

• Review of benefit year earnings.

• Issue formal warnings or non-monetary determinations as applicable.

• Adhere to State, Department of Labor, and UI Division policies and procedures.

Location: This is an on-site position located at the NDOL Administration Building at 550 South 16th Street, Lincoln.

Work Schedule: 8am - 5pm; Monday - Friday

 

Requirements / Qualifications:
Minimum Qualifications: Post high-school coursework/training in math, composition and/or use of computer equipment, OR experience in fact finding/interviewing, customer service including answering inquiries, explaining procedures or experience in customer service or call center.

Preferred Qualifications: Experience or training in Unemployment Insurance Benefits claims.

Knowledge, Skills and Abilities

Knowledge of: Nebraska Employment Security Law.

Skilled in: Microsoft Office Word, Excel, Power Point, Outlook, Access, Internet, NEworks, ECM/OnBase.

Ability to: Plan, organize, conduct thorough reviews; gather data; interview individuals; use critical thinking to make independent decisions; apply, interpret and explain laws and regulations; communicate professionally with others; maintain regular and reliable attendance.

 

Benefits

We offer a comprehensive package of pay, benefits, paid time off, retirement and professional development opportunities to help you get the most out of your career and life. Your paycheck is just part of your total compensation.

Check out all that the State of Nebraska has to offer! Benefit eligibility may vary by position, agency and employment status. For more information on benefits, please visit: https://statejobs.nebraska.gov/index.html#benefits

Equal Opportunity Statement

The State of Nebraska values our teammates as well as a supportive environment that strives to promote diversity, inclusion, and belonging. We recruit, hire, train, and promote in all job classifications and at all levels without regard to race, color, religion, sex. age, national origin, disability, marital status or genetics.

Current employees of the State of Nebraska should NOT apply on this external career. Instead go to Workday and access the Jobs Hub - Internal Apply app from your home landing page.