ACCOUNTS RECEIVABLE

What's this role about?
  Job Responsibilities & Requirements:

• The candidate must possess excellent communication skills.
• Responsible for making outbound calls to delinquent accounts and make payment arrangements.
• Handle inbound calls from customers regarding account status.
• Send and receive emails to/from customers related to account status.
• Must have US/UK collections background and good knowledge on accounts receivable process.
• Escalate issues to the appropriate levels and collaborate with relevant departments to improve collection activities and customer satisfaction.
• Basic knowledge of MS Excel is required, along with experience in a voice process role.
• Must be comfortable working in night shifts (US shift).
• Should be willing to work from the office, no WFH. 

  Advantage Zensar We are a technology consulting and services company with 11, 800+ associates in 33 global locations. More than 130 leading enterprises depend on our expertise to be more disruptive, agile and competitive. We focus on conceptualizing, designing, engineering, marketing, and managing digital products and experiences for high-growth companies looking to disrupt through innovation and velocity.
  Zensar Technologies is an Equal Employment Opportunity (EEO) and Affirmative Action Employer, encouraging diversity in the workplace. Please be assured that we will consider all qualified applicants fairly, regardless of race, creed, color, ancestry, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veterans’ status.
  Zensar is a place where you are free to express yourself in an environment that values individuality, nurtures development and is mindful of wellbeing. We put our people and customers at the center of everything that we do. Our core values include: 
 

• Putting people first
• Client-centricity
• Collaboration

Grow. Own. Achieve. Learn. with Zensar