Consultant - SAP HCM

Key Responsibilities
•    Serve as an individual contributor, ensuring accountabilities for all assigned tasks.
•    Provide functional support for SAP HCM India Payroll across multiple clients.
•    Handle change requests and provide support for existing productive functionalities.
•    Collaborate with the functional team to gather requirements and convert functional specifications to technical documentation.
•    Execute unit testing and support integrated testing phases.
•    Participate in user acceptance testing (UAT) and resolve issues promptly.
•    Facilitate knowledge transfer through client training sessions for end-users and administrators.
•    Ensure timely delivery and resolution of support tickets as per SLA guidelines.
•    Prepare required documentation and status reports as needed.
Required Skills & Qualifications
•    Bachelor’s degree in information technology, Human Resources, or related field (preferred).
•    Minimum 2 years of hands-on experience in SAP HCM India Payroll.
•    Experience in at least one End-to-End Implementation / Support / Rollout project (E2E experience preferred).
•    Strong understanding of Personnel Administration, Time Management, and Payroll modules.
•    Good knowledge of ERP/SAP integration and business process alignment.
•    Excellent verbal and written communication skills.
•    Strong customer service orientation and client-facing abilities.
Behavioural Competencies
•    Accountability: Takes ownership of own work and meets deadlines consistently.
•    Agility: Adapts quickly to changing business needs and contributes innovative ideas.
•    Collaboration: Works effectively in a team-oriented environment.
•    Communication: Communicates clearly and confidently with internal teams and clients.
•    Customer Focus: Prioritizes client needs and delivers quality outcomes.
•    Results Driven: Sets ambitious goals and works diligently to exceed them.
Certifications (Preferred)
•    SAP Certification in any of the following modules:
o    SAP HCM
o    SAP SuccessFactors (e.g., Employee Central, Time Tracking, Time Off)