JOB DESCRIPTION

Lead - Business Analysis 

The Big Picture    

Sysco LABS is the captive innovation arm of Sysco Corporation (NYSE: SYY), the world’s largest foodservice company. Sysco is a Fortune 500 company and the global leader in selling, marketing, and distributing food products to restaurants, healthcare, and educational facilities, lodging establishments and other customers who prepare meals away from home. Its family of products also includes equipment and supplies for the foodservice and hospitality industries. With more than 76,000 colleagues, the company operates 334 distribution facilities worldwide and serves approximately 730,000 customer locations. For fiscal year 2024 that ended July 1, 2024, the company generated sales of more than $78.8 billion. 

Operating with the agility and tenacity of a tech–startup, powered by the expertise of the industry leader, Sysco LABS is perfectly poised to transform one of the world’s largest industries. 

Sysco LABS’s engineering teams based out of Colombo, Sri Lanka and Austin and Houston, TX, innovate across the entire food service journey – from the enterprise grade technology that enables Sysco’s business, to the technology that revolutionizes the way that Sysco connects with restaurants and the technology that shapes the way those restaurants connect with customers. 

Sysco LABS technology is present in the sourcing of food products, merchandising, storage and warehouse operations, order placement and pricing algorithms, the delivery of food and supplies to Sysco’s global network, the in-restaurant dining experience of the end-customer and much more. 

The Opportunity 

We are currently on the lookout for a Lead - Business Analysis to join our team. 

Responsibilities: 

• Collaborating with on-site stakeholders to define, refine and document project requirements aligned with business goals 

• Analyzing requirements and converting them to quality business solutions and effectively documenting and communicating them to project and engineering teams 

• Working closely with delivery/product heads, architects and conducting R&D based on the strategic product roadmap and elaborating on the requirements by comparing and analyzing competitor products and producing effective business solutions 

• Coordinating approval processes and clearly and confidently articulating user, business, and functional requirements to all concerned stakeholders including the senior leadership team, software engineering team and quality assurance teams 

• Driving the resolution of open issues, supporting defect triaging, and ensuring alignment between product expectations and delivered solutions  

• Acting as the conduit between the product and delivery teams and ensuring high level requirements are translated into the level of detail required 

• Effectively planning, managing and delivering requirements/BA tasks and activities and meeting the required project deadlines and targets with a strong focus on the quality of the product/solution 

• Managing functional test suites and coordinating in-house training and product demos 

Requirements 

• A Bachelor’s Degree in IT, Management, Economics, or Finance; a Master’s Degree will be an added advantage 

• 2+  years experience in a similar role 

• Experience working with software models; mainly Agile, RUP, and waterfall models 

• Previous experience working with data engineering teams 

• Professional certifications such as CBAP/PMP/ACP will be an added advantage 

• The ability to interface with onsite staff and function as the single point of contact for requirements 

• A passion for innovative product design and the ability to foresee business trends 

• Excellent logical and analytical skills, with a strong eye for detail 

• Excellent communication skills, particularly written and spoken English, and proven experience in writing user stories, use cases, and detailed software requirements specifications 

• Curiosity and the ability to acquire domain and technical knowledge rapidly 

• Excellent interpersonal and negotiation skills 

• Should have strong leadership, management, and organizational skills, including the ability to ensure schedules are met with a strong focus on quality 

Benefits: 

• US dollar-linked compensation 

• Performance-based annual bonus 

• Performance rewards and recognition 

• Agile Benefits - special allowances for Health, Wellness & Academic purposes 

• Entertainment allowance 

• Team engagement allowance 

• Comprehensive Health & Life Insurance Cover - extendable to parents and in-laws 

• Overseas travel opportunities and exposure to client environments 

• Hybrid work arrangement 

Sysco LABS is an Equal Opportunity Employer.