Supply Chain Planner (ZR_25118_JOB)

This is a remote position.

• Monday-Friday 8AM - 4:30 PM EST (8:00 PM - 4:30 AM Manila time) with 30 minutes unpaid break
  
  

Service Parts Technician Support

• Work closely with techs to keep their truck inventory accurate by investigating parts discrepancies
  
• Provide support by shipping/transferring/receiving parts for technicians
  
• Investigate parts stuck ‘intransit’
  
  

Process Service Tickets requiring Parts

• Review parts in warehouse or in field, and action appropriate plan to fulfill service orders requiring parts
  
• Complete administrative functions to Procure, transfer, ship parts accordingly
  
  

Create and Submit Purchase Orders

• Coordinate with suppliers to secure parts availability, expedite orders and escalate supply chain delays
  
• Submit Purchase Orders (for 02 stock) for Henny Penny, Frank, and Taylor
  
  

Print Tech Replenishment

• Print critical
  
• Print PM Kit Replenishment (reallocate inventory as needed)
  
  

RMA Parts Returns

• Administrative tasks related to returning incorrect, damaged or unused parts to Supplier for credit
  
• Tracking returns to ensure credits processed
  
  

Purchase Order Clean Up

• Investigate old/aged Parts PO’s in system to determine cause (back ordered, cancelled, integration error, etc), and action appropriate correction
  
  

Service ‘Parts Investigation ‘ status

• Review all tasks put into ‘parts investigation’ by billing and complete necessary parts transfers/adjustments to correct issue
  

• Bachelor's degree in supply chain management or logistics, or a related field.
  
• Proven experience in supply chain planning, inventory management, or procurement, with a focus on supporting field service operations.
  
• Proficiency in using inventory forecasting software to analyze data, forecast demand, and optimize inventory stocking levels
  
• Strong analytical skills with the ability to interpret service data, forecast parts demand, and optimize inventory stocking levels.
  
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with field service teams and internal stakeholders.
  
• Detail-oriented mindset with a focus on accuracy, organization, and time management.
  
• Ability to thrive in a fast-paced, deadline-driven environment and adapt to changing priorities and requirements.
  
• Certification in supply chain management (e.g., APICS CPIM, CSCP) is a plus.
  

Independent Contractor Perks

• HMO Coverage for eligible locations
  
• Permanent work-from-home
  
• Immediate hiring