Senior Fraud Intelligence Specialist

Shape the Future of Payments with Nexi in 2025
Envision a world where every transaction feels effortless, safe, and connected. At Nexi, we’re leading this transformation, building tools and solutions that redefine how the world pays. By joining us, you’ll play a part in creating the next generation of digital payments in an innovative, supportive, and international environment.

Why This Role Is Right for You
As a Senior Fraud Intelligence Specialist, you’ll join a collaborative and forward-thinking team based in Italy - Milan. The Senior Fraud Intelligence Specialist plays a critical role in the end-to-end fraud prevention strategy, working cross-functionally with the different departments of the Fraud Intelligence office.

The role combines investigative expertise, strategic thinking, and a data-driven approach to identify emerging fraud trends, propose innovative fraud rules and algorithms, and support the evolution of fraud systems and operational processes.

About Your Future Role
In this position, you will:

• Perform in-depth analysis of fraud cases to detect emerging trends, points of compromise, fraudulent merchants, and complex attack patterns.
• Write, optimize, and maintain fraud detection rules in collaboration with operational and technical teams.
• Support blacklisting and mitigation actions on IP addresses, merchants, devices, and fraudulent e-commerce accounts.
• Collaborate with the Fraud Innovation & Key Projects team to define business requirements and provide expert input on fraud-related initiatives and system evolution.
• Contribute to the design and testing of advanced fraud detection algorithms in close cooperation with the Fraud Analytics Lab.
• Support continuous improvement of fraud alert workflows and performance monitoring (KPIs), including automation proposals.
• Act as a liaison between Fraud Intelligence teams, Contact Centers, and banking partners for the handling of critical fraud cases and SLA governance.
• Coach and mentor junior analysts within the operational or analytics teams.

What Makes You a Great Fit
We’re looking for someone eager to make a difference. Here’s what we value:

Essential Qualifications: 

• Proven experience in fraud prevention or investigation (minimum 2–4 years), preferably in digital payments or banking environments.
• Strong data analysis skills, including proficiency in SQL and Excel. Knowledge of SAS, Python, and PowerBI is a strong plus.
• Deep understanding of fraud schemes targeting e-commerce and card payments.
• Hands-on experience with the design, tuning, and monitoring of fraud detection rules.
• Familiarity with fraud prevention systems (e.g., rules engines, blacklisting tools, alert workflows).
• Excellent investigative and analytical thinking.
• Proactive mindset with a strong sense of ownership and continuous improvement.
• Clear communication skills for both technical and non-technical stakeholders.
• Ability to work effectively in cross-functional teams and manage shifting priorities.
• Operational flexibility and resilience in high-pressure situations.

Bonus Skills: 

• Experience working with cloud-based fraud platforms (e.g., AWS).
• Previous mentoring or team coordination experience.
• Knowledge of relevant regulations and frameworks (e.g., PSD2, AML).

Even if you don’t check every box, your unique potential and willingness to learn could set you apart.

What’s in it for You?

• Attractive salary and a competitive benefits package to reward your expertise and contributions 
• Tech equipment: Get the tools you need to succeed, including the latest technology to support your work
• Join an international team: Collaborate with experts from across Europe and bring your ideas to life in a dynamic, global environment 
• Grow and develop: Gain hands-on experience and structured training through our PayTech University, designed to accelerate your career and help you reach your full potential

Discover Life at Nexi
We’re an international team of 10,000+ people across 25 countries, united by shared ambition and a passion for innovation. Learn more about our culture, Values, and how we’re shaping the future of digital payments. Visit our Life at Nexi page.

Diversity and Inclusion at Nexi
We are proud to be an equal opportunity employer: together, we succeed by embracing our differences and creating a future where everyone can thrive. 

Your Next Step Starts Here
If this opportunity excites you, we’d love to hear your story. Submit your application today, and let’s shape the future of digital payments together!