High Harm Policy Manager, Malaysia, Trust & Safety

About the Team
The Trust & Safety Policy team develops and reviews our community policies to promote a positive and safe environment for all of our Users and Content Creators to enjoy and express themselves.

Responsibilities
- Draft, analyse and update policy documentation for the market, leveraging local insights which are in line with our global approach to Trust and Safety;
- Formulate policy enforcement strategies for high-harm areas such as Hate, Violent Behaviors and Dangerous Actors, Mental Health, Integrity and Authenticity and Human Exploitation, specific to the Malaysian market;
- Oversee the creation and maintenance of policy guidance and occasional training documents for the Malaysian market and for high-harm policy areas, for moderators and other internal Trust and Safety teams;
- Act as the policy point of contact for Malaysia in coordination with local and global stakeholders, and respond to content related issues that might arise;
- Manage cross-team relationships, in particular with senior regional stakeholders, collaborate with Product, Operations, Legal, Public Policy and Public Relations teams to build consensus on, and evolve, content policies where necessary;
- Work closely with cross-functional partners and external experts to stay up-to-date on emerging social media trends in Malaysia, to predict and prevent violations of TikTok's Community Guidelines.