Operations Lead, Office Leasing Advisory, New Zealand

JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

In this pivotal role, you'll collaborate directly with our Head of Office Leasing Advisory to provide strategic leadership and comprehensive business support to our local agents, helping drive our team's success in the New Zealand market.

Snapshot of responsibilities:

• Drive operational excellence through efficient completion of administrative tasks within deadlines

• Proactively review and enhance existing processes to optimise internal systems and records

• Lead the implementation of innovative procedures to improve team efficiency

• Collaborate with the team to seamlessly integrate NZ Office Leasing Advisory operations with Australia and the broader JLL platform

• Provide responsive support for client engagement activities and manage inquiries professionally

• Partner with the marketing team and third-party providers to ensure delivery of premium client marketing materials

• Maintain comprehensive client databases and oversee targeted CRM communications

• Organise impactful client events and coordinate key meetings

• Ensure rigorous adherence to financial and legal compliance requirements

• Work strategically with agency leaders to meet all REA compliance obligations

Benefits:

• 26 weeks paid parental leave for Primary Carer

• Employee Assistance Program

• Private Health Insurance discounts

• Gym & wellbeing discounts

What you will bring:

• Exceptional organisational and time management skills with ability to handle multiple priorities

• Superior verbal and written communication skills across all professional contexts

• Meticulous attention to detail with commitment to accuracy and quality

• Demonstrated leadership capabilities for effectively managing support teams

• Proven experience building relationships with internal and external stakeholders

• Strategic mindset to prioritise initiatives that generate measurable value and revenue

• Unwavering discretion when handling confidential and sensitive information Advanced proficiency with Microsoft Office suite (Word, Excel, PowerPoint, Outlook, Nitro Pro)

• Working knowledge of social media platforms and marketing campaign tools to support business development

What to expect from us:

• Join a global leader in commercial real estate, access to unparalleled resources, industry network and professional development to strengthen your reach

• Leveraging our cutting-edge technology, market intelligence, and industry expertise

• Be part of a diverse and inclusive team that fosters collaboration, innovation, and excellence regardless of gender, ethnicity, age or experience

• Competitive compensation package, including extensive employee benefits

We continue to offer industry-leading employee experience and growth opportunities through our Shared Behaviours:

• Be Present – physically, mentally, and with vulnerability

• Smile on Your Dial – positive energy and mindset

• Give Time – nothing valuable can be lost by taking time

• Honour Our Potential – unity is strength, and the cooperation of many minds makes us better

• Seek Your Heat – provide space for others to grow and be open to providing and receiving feedback

• Never Above, Always Beside – talent will get you in the door, but character will keep you in the room

Please apply today, quoting job reference number REQ438723.

Location:

On-site –Auckland, New Zealand

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

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For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may email us at accomodationrequest@am.jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.