Operations Supervisor

Description

Join our dedicated team today!

At MSNW, we are committed to taking care of our team, clients, and community. Since 1995, we’ve been the trusted source for comprehensive facility maintenance services throughout the Northwest. Over the past 25 years, we’ve built a reputation for excellence by perfecting our processes and maintaining a strong company culture focused on hard work, client care, and team support.

As part of the MSNW family, you’re not just taking on a job – you’re opening the door to a rewarding opportunity!

We are seeking a full-time Janitorial Operations Supervisor who is passionate about creating clean, organized, and safe environments for our clients. You’ll be responsible for maintaining cleanliness throughout your assigned client sites while working with a supportive team that values excellence and integrity.

Shift:

Monday – Friday, Occasional Weekends | 5:00 PM to 2:00 AM

Pay:

$24- $28per hour

Key Responsibilities:

• Train all team members on the safe performance of their assigned tasks. Ensure all safety policies and practices are followed, including reporting of incidents.
• Ensure that training takes place for all new hires and that training sessions are held periodically to review programs/policies.
• Review and control labor and supply costs for assigned accounts on a weekly basis. Ensure that it conforms to budgetary standards and sound operational standards/quality. 
• Inspect assigned accounts quarterly. Ensure the work performed meets customer quality standards for account retention. 
• Visit customers monthly to maintain strong relationships. 
• Develop work schedules. Work with the Operations Manager to assign cleaning personnel to accounts. Provide fill-in services where needed.
• Assist Operations Manager in staffing of new contracts.
• Ensure that all company programs and policies are being followed.
• Maintain inventory, supply, and equipment needs for assigned accounts. Deliver equipment and materials as needed.
• Is responsible for training, reviewing, correcting, and recommending the employment termination of employees.
• Is responsible for resolving day-to-day operational problems at accounts. Notify the Operations Manager of any issues for documentation purposes.
• Perform other duties as directed by the Operations Manager.

Requirements

• High School Diploma, College Education, and/or minimum 3 years related work experience.
• Outstanding verbal and written skills.
• Outstanding interpersonal, leadership, and presentation skills.
• Strong knowledge of the janitorial industry, coupled with a strong knowledge of cleaning products.
• Ability to work independently and with good judgment.
• Outstanding interpersonal, leadership, and presentation skills.
• Strong knowledge of the Special Service industry. 
• Staff development experience and Client Service skills required. 
• Outstanding verbal and written skills. 
• Strong knowledge of computer software programs.
• Must have valid driver's license and clean driving record.
• Successful completion of a background check
• MSNW is an E-Verify employer

Benefits

We offer a variety of benefits for our employees, including health care, paid time off, and flexible work hours. Full and part-time team members working 20+ hours per week are eligible for additional insurance benefits, including dental, accident, and critical illness coverage.

For more information, visit our website: www.msnwgroup.com. 

MSNW is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.