LHV Bank, a fully licensed UK bank, specialises in Banking Services for global fintechs and SME Lending solutions. Our Retail Banking division provides a direct-to-customer banking proposition, including mobile apps (iOS & Android) and backend services leveraging modern cloud architectures (Kotlin/AWS).

As a leading Banking Services provider, LHV Bank delivers a wide range of services, including real-time multi-currency payments, accounts, acquiring, indirect scheme access, open banking, and FX solutions. Over 200 renowned fintech companies, such as Airwallex, Currencycloud, Truelayer, and Wise, utilise LHV Bank to serve more than 10 million end customers and access a pool of 500 million potential customers across the UK and Europe.

LHV Bank gained its UK banking licence in May 2023 and launched into the retail savings market through deposit aggregators in August 2023. It launched its direct to customer retail banking proposition in late 2024. More information: lhv.com

We are currently seeking an experienced Lending Manager to join our Relationship Management Team in Manchester. The role will be to support the end-to end lending processes though the customer journey, from onboarding through to loan completion.

Please note...This is a office based role that requires you to be in our Manchester office 2-3 days a week.

Key Responsibilities:

Develop & promote LHV’s reputation as an active, creative lender in the SME market.
Support the delivery of the strategic objectives including delivery of income, strong customer advocacy and risk metrics.
To retain clients, dealing with day to day enquires and maintaining a strong commercial approach to the portfolio.
Drive lending pipeline in a timely and effective way, working collaboratively with the wider pod team.
Maintain solid and strong primary relationship with LHV’s solicitors and work collaboratively to deliver for our customers.

Support prospective customers with the LHV onboarding process. This will include capturing all the Know Your Business (KYB) and Know Your Customer (KYC) information.
Support writing detailed Credit reports (incl detailed financial analysis) on complex cases to develop appropriate solutions and establish a strong working relationship with the Credit team.
Monitor account portfolios, managing the overall credit risks and any irregular performance in line with the Credit policy.
Attract, develop and maintain strong customer relationships driving continuous improvement with a view to build long-lasting relationships.
Manage the pipeline and diary, take responsibility for ensuring the smoothest of customer journeys communicating effectively throughout – you are organised and a self-starter.
Ensure regulatory and risk adherence at all times, ensuring positive customer outcomes are at the forefront of how you operate.

Required Skills:

Proven relationship management /support experience within a Business / Commercial Bank environment
Banking qualification ACIB or equivalent (desirable)
Experience working with Brokers and other Intermediaries with access to SMEs
Knowledge of either Trading Business lending or Real Estate lending.
Extensive credit report writing skills and experience.
A commercial awareness, in relation to the external competitive market but also the requirements and flexibility required of working within an SME organisation.
Advanced Microsoft skills – PowerPoint / Excel & Word.

Some of our benefits

• Competitive salary & progression
• Open and inclusive culture
• Hybrid working
• Fantastic offices and great working environment
• Vitality Health Plan (includes private health insurance, travel insurance, gym discounts)
• Medicash health plan (Level 3)
• 5% employer pension contribution
• Life assurance
• Income protection insurance
• 28 days holiday plus 3 additional days, bank holidays & further days for various key life events
• Team socials