Group Director, Products

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

The Group Director, Products will report to the Group Chief Product Officer (GCPO) and be responsible for overseeing pricing, product development, innovation and strategy. This is a key leadership role in the newly created Group Product function, and will be play a pivotal role in helping establish a target operating model for the Product function together with the GCPO. This will entail working closely with other functions such as Group Customer and Wealth, Group Agency and Partnership Distribution, Group Health, Group Finance, GCIO, Group Transformation Office and Group Risk and Compliance in establishing the Group’s product strategy.

Key Responsibilities:

Product Development, Innovation and Strategy  

• Lead product ideation process and conduct product workshops to develop compelling product offerings to meet to meet customer demands on close collaboration with Business Units, Distribution, Customer and Wealth and other key Group stakeholders.
• Lead the development of differentiated products, including investment-linked policies, protection riders, HNW solutions, and wellness-based incentives tailored to consumer needs.
• Support market research, competitive analysis across key markets.
• Identify key emerging trends in health tech, digital wealth platforms, and customer behaviour to enhance our product value proposition and providing value-added services.
• Establish and drive the Group’s product strategy across markets and customer segments, working closely with Distribution teams. Integrate product strategy with business planning processes.
• Product Development and Management: Oversee group-wide practices around product development and management, ensuring conduct related to product design and propositions aligns with the company’s values. Work closely with the Customer and Marketing team, link product development with customer research, enhance customer centricity, communication and conduct outcomes that drive customer acquisition and retention – policy wording, collaterals, exclusions, underwriting, product value, incorporating TCF principles.
• Work closely with the GCPO on other initiatives including portfolio management across the product lifecycle, strengthening Group-wide reinsurance relationships, enhancing risk management and to drive the Group’s Wealth and Protection strategy.

Team Leadership

• PruWay culture carrier who embodies and exhibits the PruWay values as we set up the new function.
• Lead and support the team build out, ensuring alignment with the target operating model.
• Work in close collaboration and in alignment with the markets.

Education and Experience

• Bachelor’s degree in Actuarial Science, Mathematics, Economics, Finance, Business or related fields. Post-graduate studies in Business Management and Insurance/ Advanced degrees and qualified actuary strong preferred.
• 20+ years of experience in life insurance product management, with a strong leadership track record across various product lines.
• Proven leadership experience in regional or multi-market roles.
• Strong leadership, strategic thinking and communication skills. Deep understanding of market trends, customer needs and product development in the insurance sector and a passion for bringing innovative solutions to meet customer needs.

 

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.