Peer Specialist - York
WellSpan Health
Office
York, PA, United States
Full Time
Full-time, Days
Hours vary
80 hrs/2 weeks
General Summary
Contributes in a peer support capacity to facilitate recovery and enhance wellness by sharing his/her personal/practical experience and first-hand knowledge to the team and clients. Provides expertise about the recovery process, symptom management, and the persistence required by patients to have a satisfying life. Serves as a role model for recovery for both staff and peers and partners with peers in developing recovery tools and building support networks.
Duties and Responsibilities
Essential Functions:
- Completes WellSpan specific trainings as assigned.
- Completes First Aid and Basic Life Skills training.
- Completes a 75-hour approved Peer Specialist training within 8 weeks of hire date.
- Completes program specific orientation which includes but is not limited to; learning EHR Epic system, building IRP’s, learning different documentation required for Peer Support services, learning workflows and other job-related processes.
- Develops a schedule that consists of meeting and supporting Peers and includes supervision and team meetings as scheduled.
- Completes no less than 10 shadowing hours with a current Certified Peer Specialist.
- Completes no less than 8 billable shadowing hours with a Lead Certified Peer Specialist.
- Completes and passes the required PCB exam for a Certified Peer Specialist after the 75-hour training but within 6 months of hire date.
- Demonstrates understanding and ability to complete the necessary documentation within the time limits set forth by the OMHSAS bulletin.
- Acquires knowledge or resources in assigned county/counites while maintaining an excellent working relationship with all providers.
- Acts as a liaison with other community agencies/groups, funding sources and businesses that relate to the services provided to peers.
- After completing the 75-hour Certified Peer Specialist Training, develop a consistent schedule to meet with Peers, complete the documentation as required, and maintain a 70% ratio of billable hours to total hours.
Common Expectations:
- Attends all meetings with supervisor, staff, and clients as well as trainings and in-services.
- Reinforces hope and the potential for recovery to peers and others.
- Encourages and provides support for peers to advocate for themselves.
- Models coping techniques and self-help strategies.
- Completes yearly annual safety education modules in compliance with WellSpan Philhaven policy.
- Performs and participates in outcome measurement, performance improvement and customer satisfaction studies designed to measure and improve the quality of services delivered.
- Contributes to a safe work environment through knowledge and practice of safe behavioral management practices, fire safety, physical plant safety, safe emergency practices, and universal precautions for bodily fluids
- Provides after hours telephone support to enrolled peers as assigned (On-call responsibilities rotated among staff).
- Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through improvement and innovation.
Qualifications
Minimum Education:
- High School Diploma or GED Required
Work Experience:
- Experience in navigating/personal knowledge and experience in the mental health system. Required
- 1 year General work/volunteer/credit hour experience. Preferred and
- Professional office work experience. Preferred
Licenses:
- Certified Peer Specialist within 90 days Required
Driver's License Statement:
Must possess a valid driver's license in the current state of residence. Driving record must meet requirements established by WellSpan Risk Management.
Courses and Training:
- Must provide clearance per the Child Protective Services Law amended by PA Act 33 of 1985. Upon Hire Required
- Peer Support Services training. within 90 days Required
Knowledge, Skills, and Abilities:
- Excellent human relations and oral/written communication skills.
- Knowledge of and ability in the care and support of individuals in a specific age group.
- Self-identify as an individual with a mental health diagnosis and who has reached a point in their recovery pathway where they can positively support others in similar situations.
Peer Specialist - York
Office
York, PA, United States
Full Time
July 2, 2025