Business Analyst

What You’ll Support: 

• Act as the liaison between business stakeholders and technical teams to gather, analyze, and document business and system requirements. 

• Document current and future state ERP process workflows - enhancements, and integrations, with a focus on end-user experience and data integrity. This includes architecture diagrams that support systems planning and decision-making. 

• Work with teams to develop and update Standard Operating Procedures (SOPs). 

• Produce clear and concise technical documentation. 

• Organize and lead meetings with stakeholders and project teams 

• Facilitate workshops to gather requirements and provide training 

• Create detailed use cases to support system design and development. 

• Develop comprehensive test plans to ensure system functionality and performance. 

• Support project management activities. 

• Develop and deliver training sessions for end-users. 

• Coordinate with external vendors to ensure project requirements are met. 

What You Bring: 

• 5+ years of experience as a Business Analyst, ideally within the CPG, manufacturing, or food industry. 

• Hands-on experience with ERP systems (e.g., Microsoft Dynamics, SAP, IFS, NetSuite). 

• Strong understanding of business process documentation, SOP development, and workflow modeling. 

• Proficient in creating architecture diagrams (using tools like Visio, Lucidchart, etc.). 

• Demonstrated ability to write clear, concise documentation for both technical and non-technical audiences. 

• Proven experience working alongside Project Managers and cross-functional teams.  

• Experience with project management tools and methodologies. 

• Experience developing and delivering end user training sessions. 

• Experience with cloud-based systems or digital transformation initiatives. 

• Familiarity with ITIL or Agile methodologies. 

Nice to have: 

• Experience working within the Microsoft business suite - Planner, Teams, SharePoint etc. 

• Agile, and or PMI certifications

 Notes: 

• This is a 12-month contract.  Approximately 20 hours per week  
• Location: Richmond, BC, with the ability to work out of office a minimum of three days a week
• This will pay between $60.00 - $80.00/hour with a 10% completion bonus