Veterinary Receptionist
IVC Evidensia
Office
Torquay, Devon, England
Full Time
We’re looking for a friendly, professional, and compassionate individual to join our reception team at Powderham Veterinary Group — a well-established small animal practice on the outskirts of beautiful Torquay.You will be the first point of contact for clients and the public both on the telephone and in person, demonstrating a professional and knowledgeable impression to promote the Practice. Why join us?
We have 4 practices within our group, based in the Newton Abbot / Torquay area of South Devon. We sit directly between the spectacular Tors of Dartmoor and the un-rivalled South Devon Coastline with its fabulous beaches just a short hop away. Powderham Veterinary Group has been established since 1981 and are well known for our kind, family feel practice. We are a dedicated, busy SA first opinion practice.
About You:
*Experience in the veterinary industry is ideal, but not essential.*Proven background in customer-facing roles is a must — you care about giving clients the best possible service.*You're empathetic and calm under pressure, with a professional and polite manner.*Strong admin skills: confident using Word, Excel, and similar software.*Experience with cash handling and accounts is a plus.*Familiarity with veterinary Practice Management Systems is beneficial (training provided).*Most importantly, you'll be a great fit for our supportive, close-knit team.
Your shift pattern
This is ideally a full-time role, however we are open to discussing flexible working. There are options to work either four long days or 5 shorter days, between the hours of 8 am – 6:30 pm. As part of a group of veterinary practices you will be required to join our shared Saturday morning rota, working at South Devon Veterinary Hospital.
In addition to a competitive salary, you will benefit from:
*6.6 weeks annual leave *Additional annual leave for your birthday which will be added to your holiday allowance*Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay *Cycle to work scheme *Initiatives focused on employee wellbeing *Non-accidental injury support *Learning and development opportunities via the IVC Evidensia Academy *Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers *Pension scheme *Discounted staff pet care
We have 4 practices within our group, based in the Newton Abbot / Torquay area of South Devon. We sit directly between the spectacular Tors of Dartmoor and the un-rivalled South Devon Coastline with its fabulous beaches just a short hop away. Powderham Veterinary Group has been established since 1981 and are well known for our kind, family feel practice. We are a dedicated, busy SA first opinion practice.
About You:
*Experience in the veterinary industry is ideal, but not essential.*Proven background in customer-facing roles is a must — you care about giving clients the best possible service.*You're empathetic and calm under pressure, with a professional and polite manner.*Strong admin skills: confident using Word, Excel, and similar software.*Experience with cash handling and accounts is a plus.*Familiarity with veterinary Practice Management Systems is beneficial (training provided).*Most importantly, you'll be a great fit for our supportive, close-knit team.
Your shift pattern
This is ideally a full-time role, however we are open to discussing flexible working. There are options to work either four long days or 5 shorter days, between the hours of 8 am – 6:30 pm. As part of a group of veterinary practices you will be required to join our shared Saturday morning rota, working at South Devon Veterinary Hospital.
In addition to a competitive salary, you will benefit from:
*6.6 weeks annual leave *Additional annual leave for your birthday which will be added to your holiday allowance*Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay *Cycle to work scheme *Initiatives focused on employee wellbeing *Non-accidental injury support *Learning and development opportunities via the IVC Evidensia Academy *Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers *Pension scheme *Discounted staff pet care
Veterinary Receptionist
Office
Torquay, Devon, England
Full Time
July 2, 2025