Patient Care Assistant

About Planned Parenthood:  Providers deliver essential reproductive and sexual health services, including cancer screenings, STI testing, birth control counseling, and abortion care. 
Commitment to Health Equity: Planned Parenthood serves diverse communities, including those in medically underserved areas, ensuring everyone has access to quality care. Our mission is: Care. No matter what.  
Commitment to Diversity: Diversity is our strength. We are committed to fostering an inclusive and equitable environment where employees from all backgrounds feel valued, heard, and empowered to succeed. Join a team that reflects the diverse communities we serve, where compassion, respect, and advocacy are at the heart of our work. 
Commitment to Advocacy: We are a leader in policy discussions, education, and outreach to improve reproductive healthcare access for all.  
Position Summary: The Patient Care Assistant (PCA) is a vital member of our health center team, delivering both front-desk support and direct patient care with compassion and professionalism. This role combines administrative duties—like check-ins, appointment scheduling, and patient communication—with hands-on clinical support, such as taking vital signs, assisting with procedures, and documenting in electronic health records. PCAs play a key role in ensuring every patient feels welcomed, respected, and supported throughout their visit. 

Key Responsibilities:

• Be the first point of contact—greeting patients, guests, and escorts with warmth and respect
• Manage check-ins, check-outs, appointment coordination, and contraceptive supply sales
• Measure and record vital signs; assist with clinical procedures and lab tasks under supervision
• Ensure accurate and respectful documentation in patient records
• Deliver health education and support informed consent processes
• Keep the health center safe, clean, and well-stocked in alignment with patient care protocols
• Collaborate with staff and contribute to a community of learning and respect

Qualifications:

• ✅ High School Diploma or GED required; medical assistant education a plus
• ✅ 1–3 years of experience preferred, especially in community health settings
• ✅ Cultural sensitivity and a deep commitment to racial equity in healthcare
• ✅ Comfort working with diverse patients, including LGBTQ+ individuals
• ✅ Strong organizational, communication, and interpersonal skills
• ✅ Ability to lift 30 lbs and remain active throughout the shift

Benefits & Perks: Competitive salary and benefits package. Opportunities for career growth and professional development. A supportive, team-oriented work culture. 
Why Work With Us? 💡Inclusive Workforce: We are actively building a workforce that reflects the people we serve. 🚀Leadership Opportunities: We believe in mentorship, career growth, and supporting under-represented professionals. 💜Impact-Driven Culture: Be part of a mission-centered team that is reshaping healthcare from the inside out.