Manager / Senior Manager / Director to Customer – Management Consulting

Are you an experienced professional at Manager to Director level with 5+ years of experience within front-office and customer strategy looking for the next step in your career? Our Management Consulting practice is expanding to meet our clients’ rising and changing demand. We work with many of Sweden’s most interesting organisations, and we need more leaders in our journey. This is an exciting opportunity for you to join a growing, high-performing team at the forefront of customer excellence.

About the role

As part of KPMG’s Customer & Operations practice, you will lead engagements that help our clients drive profitable growth and transform their businesses through performance improvement projects. You will support clients in defining their market and customer strategy, design their customer journey and enable efficient front-office functions to deliver the best customer experience. Many projects involve CRM solutions or analytical tools that help turn data into action.

Beyond this, you will play a vital role in shaping KPMG’s growth agenda by identifying new business opportunities, leading commercial dialogues, building senior client relationships and contributing to the development of our people, methods and go-to-market offerings. The role can be placed in Stockholm, Gothenburg or Malmö, depending on your location and preference.

What we are looking for

We believe that you:

• Have a Bachelor’s or Master’s degree in Business, Engineering or a related field
• Have 5+ years of experience in management consulting or relevant industry roles
• Have led strategy and transformation projects related to customer experience, go-to-market, commercial strategy, customer insight or similar
• Are confident working with senior stakeholders
• Have strong leadership skills and enjoy developing people and teams
• Possess strong business acumen and a proven sales track record
• Are fluent in English
• Experience in working with CRM platforms is considered a merit

What we offer

We believe in creating the right conditions for our people to grow. At KPMG Management Consulting, you will work in a dynamic environment where client impact, professional development and collaboration go hand in hand. You will help drive change across industries and contribute to a scaling business.

This is a unique opportunity to be part of a fast-growing practice and accelerate your career while shaping the future of operations for leading organisations. We offer:

• A high-impact leadership role in a fast-growing consulting team
• A collaborative and ambitious culture with skilled colleagues
• A flexible work environment with focus on personal and professional growth
• Clear opportunities for career progression

Want to make a difference with us?

We look forward to your application. We review applications and are hiring on a rolling basis. If you have any questions about the position or the recruitment process, please contact Marie-Louise Bååth, marie-louise.baath@kpmg.se. We look forward to your application and for new colleagues to join our team!