Human Resources Operations Specialist
WorldLink US
Office
Frisco, United States
Full Time
TITLE: Human Resources Operations
Specialist
POSITION TYPE: Full Time
LOCATION: Frisco, TX
ABOUT WorldLink:
WorldLink is a rapidly growing information
technology company at the forefront of the tech transformation. From custom
software development to cloud hosting, from big data to cognitive computing, we
help companies harness and leverage today’s most cutting-edge digital
technologies to create value and grow.
Collaborative. Respectful. Work hard Play
hard. A place to dream and do. These are just a few words that describe what
life is like at WorldLink. We embrace a culture of experimentation and
constantly strive for improvement and learning.
We take pride in our employees and their
future with continued growth and career advancement. We put TEAM first. We are
a competitive group that likes to win. We're grounded by humility and driven by
ambition. We're passionate, and we love tough problems and new challenges. You
don't hear a lot of "I don't know how" or "I can't" at
WorldLink. If you are passionate about what you do and having fun while doing
it; tired of rigid and strict work environments and would like to work in a
non-bureaucratic startup cultural environment, WorldLink may be the place for
you.
For more information about our craft, visit https://worldlink-us.com .
WHO we’re looking for:
We are looking for a Human Resources
Operations Specialist to join our Operations Team. You should be someone who is
passionate about their career, who wants to grow and develop and willing to
wear multiple hats in our operations department. This is a hands on, on-site
position in our Frisco, TX office.
Role and Responsibilities:
Onboarding
Program:
- Execute a comprehensive mastery
of all day-to-day and strategic operational functions as it pertains to
new employee onboarding. This includes but is not limited to offer letter
creation, processing of all new hire documents etc., across the business
with varying onboarding requirements all while maintaining full
compliance.
- Document, track, and maintain
candidate records and status of engagements to enable accurate data
analytics with a high degree of accuracy.
- Actively partner with all
internal constituents to ensure an accurate and positive offer and
onboarding experience.
- Continue as main point of contact
for candidates during the offer and onboarding process, through
orientation.
- Manage collection and analysis of
candidate experience feedback and create process for improvement.
Operations:
- Assist with management of
comprehensive benefits program.
- Assist with proper processing and
support for immigration documents in partnership with our external
counsel.
- Assist with FMLA/ LOA compliance.
- Assist with Annual Reporting
compliance (W-2; 1099; 1095-C, etc.)
- Develop tools and solutions for
recurring requests and initiate processes to help create efficiencies.
- Ensure compliance with corporate
policies.
- Work closely with operational
departments to identify and evaluate the quality of different data sources
used for key result/metric calculations and performance analysis.
- Ad hoc project management for operations
team.
- Serve as OOO coverage for HR
Manager and other operations counterparts
Required Experience and Education:
- 3-5+ years of experience in a
related field.
- Bachelor’s degree
- Proficiency using a variety of
computer software applications, especially Microsoft Word, Excel, and
Outlook.
Necessary Skills and Attributes:
- Self-motivated individual with
the ability to thrive in a team-based or independent environment.
- Detail-oriented with strong
organization skills.
- Thrives in a fast-paced
environment.
- Strong interpersonal skills- ability
to communicate effectively and clearly at all levels and with both
internal and external clients.
- Ability to handle sensitive/confidential
situations and documents in an appropriate manner.
- Ability to communicate
effectively and clearly at all levels and with both internal and external
clients with confidence and poise.
- Excellent spelling, grammar, and
written skills.
- Friendly and polite telephone
manner.
- Highly effective at establishing
priorities, multi-tasking and meeting tight deadlines
- Flexible and willing to adapt.
- Familiarity with basic software
for office use (ZOOM, WebEx, etc).
- Ability to prioritize multiple
tasks simultaneously.
- High sense of urgency with
ability to maintain accuracy.
- Strong problem-solving skills,
able to troubleshoot issues independently and drive them to closure with
minimal supervision.
- Solid sense of accountability and
acute personal judgment.
- Willingness to take on project
work and be exposed to tasks outside traditional day to day.
Physical Demands:
The physical demands described here are
representative of those that must be met by contract employee to successfully
perform the essential functions of this job. Reasonable accommodations may be
made to enable individuals with disabilities to perform the essential
functions.
While performing the duties of this job, the
contract employee is occasionally required to stand, clean, crawl, kneel, sit,
sort, hold, squat, stoop, stand, twist the body, walk, use hands to finger,
handle, or feel objects, tools or controls, reach with hands and arms, climb
stairs or ladders and scaffolding, talk or hear, and lift up to 20 pounds.
Specific vision abilities required by the job include ability to distinguish
the nature of objects by using the eye. Operate a computer keyboard and view a video
display terminal between 50% - 95% of work time, including prolonged periods of
time. Requires considerable (90%+) work utilizing high visual acuity/detail,
numeric/character distinction, and moderate hand/finger dexterity.
Performs work under time schedules and stress
which are normally periodic or cyclical, including time sensitive deadlines,
intellectual challenge, some language barriers, and project management
deadlines. May require working additional time beyond normal schedule and
periodic travel.
WHAT we’ll bring:
During your interview process, our team can
fill you in on all the details of our industry-competitive benefits and career
development opportunities. A few highlights include:
- Medical Plans
- Dental Plans
- Vision Plan
- Life & Accidental Death &
Dismemberment
- Short-Term Disability
- Long-Term Disability
- Critical Illness/ Accident/
Hospital Indemnity/ Identity Theft Protection
- 401(k)
WHAT you should know:
Our success begins and ends with our people.
We embrace diverse perspectives and value unique human experiences. WorldLink
is an Equal Employment Opportunity and Affirmative Action employer. All
employment at WorldLink is decided on the basis of qualifications, merit, and
business need. We endeavor to continue our footprint as a diverse organization
by highlighting opportunities for all people. WorldLink considers
applicants for all positions without regard to race, color, religion or belief,
sex, (including pregnancy and gender identity), age, national origin, political
affiliation, citizenship status, marital status, military/veteran status,
genetic information, sexual orientation, gender identity, physical or mental
disability or any other characteristic protected by applicable laws. People
with disabilities who need assistance with any part of the application process
should contact us.
This job description is designed to cover the
main responsibilities and duties of the role but is not designed to be a
comprehensive list of all.
Human Resources Operations Specialist
Office
Frisco, United States
Full Time
July 2, 2025