Administrative Assistant

Administrative Assistant

Fidelis

Rio Rancho, NM

About Fidelis

Fidelis Consultants, an Integrity partner, is a leading insurance brokerage, based out of Gilbert, Arizona, that specializes in Medicare, individual health and ancillary products. Founded in 2013, Fidelis Consultants has quickly expanded throughout the Southwest and beyond due in large part to their exceptional agent and client model. To the clients they serve, Fidelis Consultants embodies all the qualities of their name — faithful, loyal, true — in their commitment to deliver superior service, customer support, professional advice, care and compassion. They recognize and embrace the important role of a trusted advisor in the lives of the 70,000 individuals they serve. For more information, visit www.fidelisins.com.

Job Summary

Fidelis is looking for a responsible Office Administrator to support our office operations, Sales Director, and agents in our New Mexico market. You will assist with daily office needs, maintain rapport with agents, carrier reps, and vendors, and perform other tasks as needed.

Our small-but-mighty New Mexico team consists of the Sales Director and you, the Administrative Assistant. As such, we are looking for someone who can work independently, is a self-starter, and has a big sense of responsibility. You will often collaborate with the Sales Director to provide our local agents with the support they need, as well as to plan and execute smaller agent trainings and larger celebratory events.

The company is headquartered in Gilbert, AZ, where our Operations Team and their support are just a phone call away.

Primary Responsibilities:

• Answer and direct questions and phone calls

• Act as main point of contact, provide general support for visitors, and facilitate the Fidelis experience

• Maintain office functionality (supplies, snacks, vendor relationships and billing, etc.) and cleanliness

• Inventory supplies and manage orders

• Collaborate with Sales Director to fulfill office & agent needs

• Event planning and execution (smaller trainings and larger events)

• Facilitate company culture

• Variable tasks may arise and should be completed as needed

Primary Skills & Requirements:

• 2+ Years of office administration or administrative assistant experience

• Microsoft Office Suite proficiency

• Technology and computer proficiency

• Excellent telephone, oral, and written communication skills

• Preferred: Industry experience (Medicare)

• Preferred: Life & Health Producer License

• Willingness to learn

• Strong organizational and time management skills; ability to manage multiple priorities

• Problem-solving skills

• High attention to detail and a proactive, problem-solving mindset

• Knowledge of office management systems, procedures, processes, and equipment

About Integrity

Integrity is one of the nation’s leading independent distributors of life, health and wealth insurance products. With a strong insurtech focus, we embrace a broad and innovative approach to serving agents and clients alike. Integrity is driven by a singular purpose: to help people protect their life, health and wealth so they can prepare for the good days ahead.

Integrity offers you the opportunity to start a career in a family-like environment that is rewarding and cutting edge. Why? Because we put our people first! At Integrity, you can start a new career path at company you’ll love, and we’ll love you back. We’re proud of the work we do and the culture we’ve built, where we celebrate your hard work and support you daily. Joining us means being part of a hyper-growth company with tons of professional opportunities for you to accelerate your career. Integrity offers our people a competitive compensation package, including benefits that make work more fun and give you and your family peace of mind. 

Headquartered in Dallas, Texas, Integrity is committed to meeting Americans wherever they are — in person, over the phone or online. Integrity’s employees support hundreds of thousands of independent agents who serve the needs of millions of clients nationwide. For more information, visit Integrity.com.

Integrity, LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability, veteran status, or any other characteristic protected by federal, state, or local law. In addition, Integrity, LLC will provide reasonable accommodations for qualified individuals with disabilities.