Security Service Technician I

What You Will Do

As a Johnson Controls Service Technician, you will serve as a troubleshooting and service expert responsible for the inspection, repair, and replacement of security systems, including burglar alarms, fire alarms, CCTV systems, and card access systems. You’ll ensure customers and internal teams stay informed of system status and inspection results.

This is a field-based role where you will be equipped with the tools and support needed to work independently.

How You Will Do It

• Locate and resolve issues with damaged equipment or wiring

• Repair, readjust, or replace inoperative equipment and perform operational tests

• Prepare trouble order forms for temporary repairs

• Coordinate inspections and/or installations with police, fire departments, or other agencies

• Service and repair commercial Security/Fire Alarm/CCTV/Card Access systems

What We Look For

Required:

• High School Diploma or equivalent

• Experience with fire alarm systems, burglar alarms, CCTV, and card access systems

• Hands-on experience with alarm systems or low voltage electronics

• Clean driving record and valid driver’s license

• Knowledge of test equipment such as multi-meters, digital analyzers, and commissioning tools

• Experience with inspection, repair, and programming of fire alarm panels and fire suppression systems

• Computer literacy

• Ability to follow verbal and written instructions

• Capable of lifting and carrying equipment and tools up to 50–70 lbs.

• Comfortable working at heights (up to 40 feet), in confined spaces, or on ladders/scaffolding

• Willingness to work flexible hours, including weekends, to meet customer needs

• Strong organizational skills and a customer-focused attitude

• Ability to maintain truck inventory and respond promptly to customer needs

• Adherence to safety guidelines and procedures at all times

• Must obtain Ohio and Kentucky Fire Licenses within 6 months of hire

• Able to pass a pre-employment background check and drug test

Preferred:

• 5+ years of experience in low voltage electrical systems

• NICET II certification

• Current Ohio and/or Kentucky Fire License

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.