Talent Acquisition Coordinator (525)

Summary:

The Talent Acquisition Coordinator supports the Talent Acquisition team in all administrative and logistical aspects of the recruitment process. This role is crucial in ensuring a seamless and positive experience for both candidates and hiring managers, while maintaining data accuracy, scheduling interviews, managing communications, and supporting employment branding and onboarding initiatives.

Essential Duties and Responsibilities:

• Coordinate and schedule interviews (phone, virtual, and in-person) with candidates and hiring teams across various departments.
• Post open positions on internal platforms, external job boards, and community outreach networks.
• Maintain applicant tracking system (ATS) with accurate and timely candidate records.
• Communicate with candidates throughout the recruitment process, reinforcing Goodwill’s values and commitment to equity and opportunity.
• Organize and manage hiring events. Participate in job fairs, community events, and internal career events to promote job openings and outreach initiatives.
• Conduct New Hire Orientation.
• Review files of internal candidates for approval of transfers/promotions.
• Speak with or respond to walk-ins/or employees inquiring about vacancies and applications.
• Other duties as assigned.

Education and Experience:

• Bachelor’s degree in Human Resources, Business, or related field preferred.
• At least 1 year of administrative or recruiting support experience, preferably in a nonprofit or mission-driven organization.
• Excellent communication and interpersonal skills with a customer service mindset.
• Strong organizational and time-management skills with the ability to handle multiple priorities.
• High attention to detail and accuracy in data entry and scheduling.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook); experience with Applicant Tracking System, preferably with Paycom.

Competencies:  To perform the job successfully, an individual should demonstrate the following competencies:

Problem Solving - Identifies and resolves problems promptly, develops alternative solutions, and uses reason even when dealing with emotionally charged topics.

Communication and customer services - Ability to read, write, and communicate effectively in English.  Spanish/French-Creole is a plus, but not required. Use terminology that is appropriate to the intended audience.  Edit written work for spelling and grammar.  Speaks clearly so others can understand. Demonstrates listening to and understanding information and ideas presented through spoken words and sentences, and requesting clarification when needed.

Mathematical Skills - Applying basic arithmetic calculations to practical situations, including fractions, percentages, ratios, and proportions.  Presents numerical data effectively.

Ethics - Maintains high standards of ethical conduct, exhibits honesty and integrity, and refrains from theft-related, dishonest, or unethical behavior.  Works with integrity and maintains confidentiality. Treats people with respect, keeps commitments, inspires the trust of others, works with integrity and ethics, and upholds organizational values.

Planning and Organizing - Prioritize work activities, use time efficiently, and develop realistic action plans.

Job Commitment - Accepts responsibility and demonstrates responsible behavior, initiative, and tenacity; Works with minimal supervision and is dependable.

Professionalism - Adheres to all corporate policies and procedures, including occupational safety and health policies, and promptly responds to management directions.  Maintain a professional demeanor with participants, staff, and other professionals.  Project a positive image of Goodwill.  Reacts well under pressure and accepts responsibility for own actions.  Follows through on commitments.

Work Quality - Demonstrates accuracy, completeness, and neatness.  Seek opportunities to enhance and promote quality.  Applies feedback to improve performance.  Monitors own work to ensure quality.

Quantity of work - Produces work assigned by the manager efficiently and in a timely manner.

Attendance/Punctuality - Report to work as scheduled and on time and remain on the job throughout regular work hours.  Notify supervisor of lateness, absence, or if an urgent reason for leaving work arises. Commit to working long hours when necessary to reach goals; complete tasks on time or notify your supervisor of an alternative plan.

Teamwork - Works and interacts with others to accomplish overall group goals; solicits feedback to maximize results.

Safety and Security—Observe all safety and security procedures and report any safety deficiencies to your immediate supervisor. Use equipment and materials properly. Know what Material Safety Data Sheets (MSDS) are and where they are stored.

Personal Characteristics—Dress in appropriate business attire. Conduct yourself professionally. Take initiative. Be dependable and accurate, and take pride in your work.   

Adaptability - Adapts to changes in the work environment, manages competing demands, and adjusts approaches and methods to fit the situation best. Can effectively deal with frequent changes, delays, or unexpected events.

Detail-Oriented – Must be an organized professional with an excellent eye for detail.

Diversity—Shows respect and sensitivity for cultural differences, educates others on the value of diversity, promotes a harassment-free environment, and builds a diverse workforce.

Interpersonal Skills – Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.

Judgment—Displays willingness to make decisions; exhibits sound and accurate judgment; Supports and explains reasoning for decisions; includes appropriate people in decision-making process; makes timely decisions.

Leadership – Exhibits confidence in oneself and others; inspires and motivates others to perform well; effectively influences the actions and opinions of others; accepts feedback from others; gives appropriate recognition to others.  Must be highly reliable and able to carry out tasks autonomously and collaboratively.

Motivation – Self-motivated and a self-starter. Sets and achieves challenging goals; demonstrates persistence and overcomes obstacles; measures oneself against a standard of excellence; takes calculated risks to accomplish goals. Persistent and results-oriented.

Strategic Thinking: Develop strategies to achieve organizational goals, understand the organization's strengths and weaknesses, analyze the market and competition, identify external threats and opportunities, and adapt strategy to changing conditions.

Physical Demands - The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. While performing the duties of this job, the employee is regularly required to sit for extended periods. The employee must frequently use their hands to finger, handle, feel, and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 20 pounds. Specific visual abilities necessary for this job include close vision, distance vision, color vision, depth perception, and the ability to adjust focus.

Work Environment - Able to work in a manufacturing environment.