Sr Technical Consultant

Job Title: Senior Technical Consultant  

 

Job Location: Customer location Mumbai

 

Job Summary: 

Ensures new and existing ACI customers receive a first-class delivery service in accordance with customer expectations and contractual agreements. Primarily responsible for the identification/development of solutions for customers using company products, outsourced solutions and/or proprietary tools/techniques implemented by others. Defines customer needs and develops a plan and proposal for delivery of the project. Viewed by customers as a consultant. Performance is typically evaluated based on utilization, (i.e., billable hours). 

 

Job Responsibilities: 

 

• Analyzes client’s business needs and requirements and provide various solution options to customer
• Preparation and review of HLD/SSD.
• Ability to highlight any impact/risk based on Bank payment echo system.
• Ability to address customer Functional and Nonfunctional requirement needs.
• Ability to troubleshoot issues and provide immediate solution.
• Ability to provide impact analysis for the Mandates in accordance with Bank Payment eco system. 
• Assists customer with implementation methos and efforts as necessary to ensure successful product adoption. 
• Follow prescribed process and recommend process improvements if needed.
• Perform other duties as assigned. 
• Understand and adhere to all corporate policies to include but not limited to the ACI Code of Business Conduct and Ethics. 
• Design, build and/or maintain HP NonStop servers for ACI products using required tools.
• Identify problems uncovered by testing or customer feedback and correct problems
• Evaluate code to ensure it is valid, meets industry standards and is compatible with devices and/or operating systems
• Confer with development teams to prioritize needs, resolve conflicts, and help choose solutions
• Develop or validate test routines and schedules to ensure on time quality deliverable. 
• Provide estimates for team based on Product supplied Business Requirements
• Active participation in mentoring junior staff while also growing abilities and domain knowledge with active participation with senior staff. 

 

Knowledge, Skills and Experience required for the job: 

 

• Bachelor’s degree in Computer Science, Information Systems or any equivalent degree.
• 5+ years relevant experience. 
• BASE24 domain knowledge 
  • XPNET
  • ATM/POS
  • ATM config files
  • Interchange interface
  • ISO8583
  • EMV/Contactless
• Excellent knowledge on BASE24 configuration and development skills.
• Working knowledge on TSS
• Knowledge on Data replication tools and Transaction Monitoring tools
• HP Non-stop Skills.
  • TACL
  • TAL
  • Enscribe/DDL
  • Tools like FUP, SCUP, INSPECT, Pathway, SCF,SafeCom
• Hand on experience on Simulators like VTS, MC, ATM emulators, RUPAY Simulators etc. 
• Working experience on project Implementation in a bank or processor environment using Base24Knowledge of transaction .
• Startup/shutdown maintenance of Tandem system

ACI Worldwide is a global leader in mission-critical, real-time payments software. Our proven, secure and scalable software solutions enable leading corporations, fintechs and financial disruptors to process and manage digital payments, power omni-commerce payments, present and process bill payments, and manage fraud and risk. We combine our global footprint with a local presence to drive the real-time digital transformation of payments and commerce.