VP, EDUCATION

GENERAL DESCRIPTION OF POSITION
The Vice President of Education and Training will be the Superintendent for The Excel Center network 
of adult charter high schools operating in Arkansas. The VP of Education and Training will provide 
strategic direction to lead the development of service delivery standards and procedures for 
educational strategies for each Excel Center location. The position will work with Goodwill Arkansas 
Education Initiatives School Board, Goodwill Industries of Arkansas Executive Leadership, and the 
Arkansas Department of Education to ensure school goals, objectives, and desired outcomes are 
achieved. 

The VP of Education and Training will also lead the strategic and operational direction of The Academy 
at Goodwill - Goodwill's licensed trade school. The VP of Education and Training will ensure 
collaboration across GIA departments to ensure a wholistic, supportive approach is provided to all 
participants and employees looking to increase their educational attainment, engage in training leading 
to industry-recognized credentials and certifications, and those looking to engage in the local 
workforce in a more impactful way. The VP of Education and Training will ensure program fidelity and 
adherence to the varying accrediting bodies for the programs offered at Goodwill. 

This position will frequently analyze and predict trends in the local market and develop long-range 
plans designed to increase enrollment and graduation rates, industry-recognized credentials 
completed, and career readiness of the student population for both The Excel Center and The 
Academy. The position will be strongly centered around training and development of staff to ensure all 
clients and students receive appropriate referral sources, career pathways, and college transition 
options. This position will support the Senior Vice President and Chief Mission Officer in creating 
quality training, processes, and outcomes while ensuring alignment of services to promote 
collaboration across internal and external departments with regard to mission delivery and education 
services. 

This role demonstrates behaviors consistent with Goodwill's ICARE and ACE values and will uphold a 
positive work environment that follows Goodwill's Amazing Customer Experience (ACE) culture, 
Values, and Mission in everything you do and every interaction you have with co-workers, clients, 
customers and management.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1.   Develop, implement, and execute the annual operating plan for the Goodwill Education Initiatives 
      Arkansas network of schools and The Academy with clear and quantifiable objectives for each 
      program that aligns to state standards.

2.   Develop and drive recruitment and retention strategies that lead to maximum impact for the students 
      we serve, their communities, and key stakeholders throughout the state for The Excel Center and The 
      Academy.

3.   Develop, implement, and provide oversight for annual budget for The Excel Center and The 
      Academy.

4.   Provide leadership in the development of new partnerships and/or methodologies in response to the 
      changing needs concerning student achievement and/or Arkansas State Educational Law, rules, and 
      standards and ensures GAEI's compliance with state laws, regulations, and ADE reporting 
      requirements.

5.   Ensure compliance with all agency policies, procedures and safety standards, Department of Labor 
      and other regulatory standards.

6.   Develop programs to meet workforce needs of employers and job seekers. Cultivate and collaborate 
      with partners, community-based organizations and businesses and industry to increase enrollment and 
      programming for GTEC.

7.   Attend conferences, outreach programs and meetings to promote Goodwill programs.

8.   Develops career paths and training objectives for staff as well as evaluation recommendations. 
      Identify, develop/procure, and deliver innovative professional development opportunities for certified 
      and classified employees.

9.   Develop and implement professional development policy and procedures to ensure state 
      compliance regarding licensure and teacher/instructor quality.

10.  Maintain updated district policies, handbooks, and procedures for continued compliance with ADE, 
        OSD, Department of Labor and GIA standards.

11.   Attend and present at GAEI Board Meetings/prepare reports.

12.   Assists the Senior Vice President/Chief Mission Officer in high-level planning and decision-making.

13.   Perform any other related duties as required or assigned.

QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty mentioned 
satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability 
required.

EDUCATION AND EXPERIENCE
Graduate degree (M.B.A., M.A., etc), plus 9 to 10 years related experience and/or training, and 5 years 
related management experience, or equivalent combination of education and experience.

COMMUNICATION SKILLS
Ability to read, analyze, and understand the most complex documents; ability to respond effectively to 
the most sensitive inquiries or complaints; ability to write speeches and articles using original or 
innovative techniques or style; ability to make effective and persuasive speeches and presentations on 
controversial or complex topics to top management, public groups, and/or boards of directors.

MATHEMATICAL SKILLS
Ability to work with mathematical concepts such as probability and statistical inference, and 
fundamentals of plane, algebra, solid geometry and trigonometry.

CRITICAL THINKING SKILLS
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret 
an extensive variety of technical instructions in mathematical or diagram form and deal with several 
abstract and concrete variables.

REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS
BA/BS in business, education, or human services field; master's degree preferred.
Valid Driver's License

PREFERRED CERTIFICATES, LICENSES, REGISTRATIONS
Administrative License and/or Superintendent Certification.

SOFTWARE SKILLS REQUIRED
Basic: Accounting, Contact Management, Human Resources Systems, Payroll Systems, 
Presentation/PowerPoint, Spreadsheet, Word Processing/Typing

INITIATIVE AND INGENUITY
SUPERVISION RECEIVED
Under administrative direction, setting up own standard of performance. Virtually self-supervising. 
Reports to senior management of the organization.

PLANNING
Considerable responsibility with regard to general assignments in planning time, method, manner, 
and/or sequence of performance of own work, in addition, the organization and delegation of work 
operations for a group of employees engaged in widely diversified activities.

DECISION MAKING
Performs work operations which permit frequent opportunity for decision-making of major 
importance which would have considerable effect on the final attainment of multiple major activities 
and the organization's projects of a large organization component and organization's clientele.

MENTAL DEMAND
Highly intense mental demand. Continual involvement with strategic and operational management 
functions which relate to both the short-term and long-term time periods.

ANALYTICAL ABILITY / PROBLEM SOLVING
Oversight. Activities covered by expansive policies and objectives, and oversight as to execution and 
review. High order of analytical, interpretative, and constructive thinking in varied situations covering 
multiple areas of the organization.

RESPONSIBILITY FOR WORK OF OTHERS
Carries out supervisory responsibilities in accordance with the organization's policies and applicable 
laws. Responsibilities may include but not limited to interviewing, hiring and training employees; 
planning, assigning and directing work; appraising performance, rewarding and disciplining employees; 
addressing complaints and resolving problems.

Supervises and manages multiple departments through 3 to 5 supervisors who supervise 50+ 
employees who are engaged in diversified activities.
Supervises the following departments: Excel Centers and Academies

RESPONSIBILITY FOR FUNDS, PROPERTY and EQUIPMENT
Regularly responsible for funds, building premises, inventory, or other property owned, controlled, or 
leased by the organization and, in addition, may have temporary custody and responsibility of patron 
property, which through carelessness, error, loss, theft, misappropriation, or similar action would result 
in very important monetary losses to the organization. The total value for the above would range from 
$1,000,000 to $10,000,000.

ACCURACY
Probable errors would normally not be detected in succeeding operations and may have serious 
effects in relationships with patrons and/or with the operations of other segments of the organization. 
Frequent possibilities of error would exist at all times, since the above mentioned areas are inherent in 
the job.

ACCOUNTABILITY
FREEDOM TO ACT
Moderately directed. Freedom to act is given by upper level management guided by general 
policies and objectives that are reviewed by top management.

ANNUAL MONETARY IMPACT
The amount of annual dollars generated based on the job's essential duties / responsibilities. 
Examples would include direct dollar generation, departmental budget, proper handling of 
organization funds, expense control, savings from new techniques or reduction in manpower.
Large. Job creates a monetary impact for the organization from $10mm to $50mm.

IMPACT ON END RESULTS
Major impact. Job has a considerable impact on the organization's end results. A high level of 
accountability to generate, manage, and/or control funds within a department and/or total 
organization.

PUBLIC CONTACT
Extensive contacts with various diversified sectors of the public environment; wherein, the contacts are 
of major importance and failure to exercise proper judgment can lead to substantial losses to the 
organization.

EMPLOYEE CONTACT
Continuous contacts frequently involving difficult negotiations which require a well-developed sense of 
strategy and timing. Involves contacts with senior level internal officials.

USE OF MACHINES, EQUIPMENT AND/OR COMPUTERS
Occasional use of highly complex machines and equipment; specialized or advanced software 
programs.

WORKING CONDITIONS
Periodically exposed to such elements as noise, intermittent standing, walking, pushing, carrying, or 
lifting; but none are present to the extent of being disagreeable.

ENVIRONMENTAL CONDITIONS
The following work environment characteristics described here are representative of those an 
employee encounters while performing essential functions of this job. Reasonable accommodations 
may be made to enable individuals with disabilities to perform the essential functions.
While performing the functions of this job, the employee is occasionally exposed to outdoor weather 
conditions. The noise level in the work environment is usually moderate.

PHYSICAL ACTIVITIES
The following physical activities described here are representative of those that must be met by an 
employee to successfully perform the essential functions of this job. Reasonable accommodations 
may be made to enable individuals with disabilities to perform the essential functions and expectations.
Moderate diversity, low physical. Work activities which allow for a moderate amount of diversity in the 
performance of tasks which are not as varied as those positions with high-level diversity and decision making.
While performing the functions of this job, the employee is regularly required to sit, use hands to finger, 
handle, or feel, climb or balance, talk or hear; frequently required to stand, walk; and occasionally 
required to reach with hands and arms, stoop, kneel, crouch, or crawl. The employee must 
occasionally lift and/or move up to 25 pounds; frequently lift and/or move up to 10 pounds. Specific 
vision abilities required by this job include close vision; and distance vision. 

ADDITIONAL INFORMATION
Demonstrate the Mission, Vision, Values, and Culture of the Organization 
Demonstrated ability to communicate effectively and clearly, both verbally and in writing, including 
public speaking. 
Demonstrated ability to establish and maintain rapport with others, both inside and outside of the 
organization. 
Must be able to travel extensively in local areas in the furtherance of Goodwill activities. Some 
overnight or out-of-state travel may be required.
Must be of excellent moral character 
Demonstrated ability in interacting with state agencies and ensuring operational conformance to 
policies and regulations. 
Valid driver's license, safe driving record, and access to an automobile. 
Ability to use independent judgment. 
Strong interpersonal and communication skills. 
Strong organizational and time management. 
Background check and Motor Vehicle check required. 
 
The Company has reviewed this job description to ensure that essential functions and basic duties 
have been included. It is intended to provide guidelines for job expectations and the employee's ability 
to perform the position described. It is not intended to be construed as an exhaustive list of all 
functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned 
by supervisors as deemed appropriate. This document does not represent a contract of employment, 
and the Company reserves the right to change this job description and/or assign tasks for the 
employee to perform, as the Company may deem appropriate.