Chief Clerk II

 
Responsibilities

•    Verify providers profile in various systems for duplication and inconsistent information
•    Data enter accurate provider information into provider systems (provider applications, correspondence, claims, spreadsheets, call tracking issues) as well as identify discrepancies that prevent data from being entered
•    Provider systems includes: QNXT Medical, Trinity ll (Cactus), DMS Applications
•    Verify provider participation using on demand reports prior to updating provider file.
•    Provide clerical support including but not limited to filing, copying, faxing, collating, mailing and scanning, inclusive of uploading scanned images.
•    Execute provider verifications of license, specialty, and NPI on various web-based agencies
•    Respond to inquiries internal and external (telephonic or through other methods of communication regarding missing/previously requested provider documents 
•    Assist with troubleshooting provider inquiries.
•    Must meet reasonable expectations for productivity and quality.
•    Perform additional duties as assigned by management

Qualifications

•    High School Diploma or GED required; some college or degree;
•    Minimum two (2) years clerical experience in a general office environment required
•    Excellent keyboarding skills required 
•    Good clerical, organizational, and filling skills a must
•    Basic knowledge of Microsoft Word and Excel a plus
•    Knowledge of Provider databases (i.e. QNXT Medical, Trinity II or Window-based provider databases) a plus
•    Good communication skills both oral and written
•    Ability to work quickly and accurately while following through on assignments
•    Demonstrate proficient navigation skills of web-based applications
•    Detail-oriented, able to work under pressure, and handle multiple tasks a must
•    Must meet performance standards including attendance and punctuality