Driver & Depot Operations Coordinator - Eurofins Experchem Laboratories, Inc.

Job Description

Eurofins Experchem Laboratories, Inc. is seeking a detail-oriented and organized Driver & Depot Operations Coordinator to join our team in Toronto, Canada.

As a key member of the operations team, you will serve as an important link between our clients, field teams, depot operations, and laboratory network. The successful candidate will be responsible for maintaining sample integrity, delivering exceptional customer service, supporting depot operations, and ensuring all sample transportation activities are completed safely, efficiently, and in compliance with company procedures.

This position is ideal for individuals who enjoy working independently, thrive in a fast-paced environment, and take pride in reliability, professionalism, and attention to detail.

Key Responsibilities

Sample Transportation & Logistics

• Safely transport environmental samples, supplies, and documentation between the North York Depot, Eurofins laboratories, client locations, and designated collection points throughout the GTA.
• Ensure all sample transportation activities are conducted in accordance with chain-of-custody requirements, quality standards, and established operating procedures.
• Maintain sample integrity by adhering to temperature control requirements, handling protocols, and delivery timelines.
• Plan and execute daily routes efficiently while adapting to changing priorities and urgent client requests.
• Perform vehicle inspections and ensure company vehicles are maintained in a clean, safe, and professional condition.

Client Service & Sample Collection Support

• Provide professional and courteous service when interacting with clients, laboratories, and internal stakeholders.
• Support the pickup and delivery of environmental samples from commercial, industrial, municipal, and consulting clients.
• Communicate effectively with clients regarding pickup schedules, sample requirements, and delivery timelines.
• Escalate customer concerns or operational issues promptly to management.

Depot Operations Support

• Assist with receiving, organizing, and processing incoming sample submissions.
• Verify sample documentation and support sample login procedures to ensure accuracy and completeness.
• Monitor and manage sample storage areas and submission lockers.
• Support end-of-day depot closing activities, including reviewing submissions and preparing shipments for laboratory transport.
• Answer client inquiries and provide operational support as required.

Operational Excellence & Compliance

• Follow all health and safety policies, quality procedures, and regulatory requirements.
• Maintain accurate transportation and operational records.
• Support continuous improvement initiatives by identifying opportunities to improve efficiency, service quality, and operational performance.
• Work collaboratively with laboratory personnel, couriers, client services, and operations teams to ensure seamless service delivery.

Qualifications

Required

• Valid Ontario Class G driver's license with a clean driving record.
• Minimum 2 years of professional driving, courier, logistics, delivery, field service, or transportation experience.
• Strong knowledge of the Greater Toronto Area road network and route planning.
• Ability to work independently with minimal supervision while maintaining a high degree of accountability.
• Excellent organizational and time management skills.
• Strong verbal and written communication skills.
• Comfortable using Microsoft Office applications, including Excel, Word, Outlook, and mobile technology.
• Ability to frequently lift, carry, and move coolers and equipment weighing up to 40 lbs.
• Demonstrated commitment to safety, quality, and customer service.

Preferred

• Experience handling environmental, laboratory, scientific, healthcare, or regulated materials.
• Familiarity with chain-of-custody procedures and sample handling requirements.
• Previous experience working in a laboratory, depot, logistics, transportation, or environmental services environment.
• Knowledge of environmental testing services and sample collection processes.

What Makes a Successful Candidate

The ideal candidate is:

• Reliable and punctual, with a strong attendance record.
• Customer-focused and professional in all interactions.
• Detail-oriented and committed to maintaining sample integrity.
• Comfortable working independently and making sound decisions in the field.
• Adaptable and able to manage changing priorities throughout the day.
• Safety-conscious and committed to following established procedures.
• Motivated to contribute to a team dedicated to protecting public health and the environment.

Additional Information

At Eurofins we offer excellent full-time benefits including health & dental coverage, life and disability insurance, RRSP with 3% company match, paid holidays, paid time off.

Accommodation: Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request via the website at www.eurofins.ca.

As a Eurofins employee, you will become part of a company that has received international recognition as a great place to work. To learn more about Eurofins, please explore our website at www.eurofins.ca

We thank all applicants within commuting distance of GTA, Ontario for showing an interest in this position. Only those selected for an interview will be contacted.

This posting is supported by AI technology to assist in screening candidates and resumes. 

This posting is for a current vacancy and the successful candidate will start as soon as possible.

Disclaimer: Salary information posted on sites other than the official careers page does not reflect the organization’s compensation and may represent estimated ranges provided by third-party job boards. The organization offers competitive wages and a comprehensive total rewards package, which will be discussed during the interview process.

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