Quality Assurance Product Coordinator

Job Description

The QA/Product Coordinator is a member of the Quality Assurance Team; responsible for collecting, reviewing, approving, and maintaining product and packaging specifications. They oversee the review of all product samples entering the FM office, (existing and potential products). They manage the QA set-up process for all items in development ensuring that all required information is collected and approved prior to the first order.

Essential Functions

NEW PRODUCT DEVELOPMENT

• Collects, reviews, and approves specifications for new products from suppliers
• Helps suppliers as needed with packaging, labeling, coding, etc.
• Saves, files, organizes product related documentation received from partner suppliers, labs, etc.
• Handles various specification/product related customer requests
• Creates and updates spec sheets for all products; confirms product labels match specification
• Manages timeline for each product in development
• Partners with our Marketing Dept. on label creation for new items, providing technical information and ensuring compliance with FDA/regulatory requirements
• Manages enrollment and compliance of claims and certifications (non-GMO project, gluten free, vegan, etc.)
• Creates nutritional panels, collecting data from partner suppliers or labs

ASSISTS WITH PRODUCT TESTING PROGRAM

• Leads weekly review of products with Sampling Team and maintains records of the results
• Sets up, participates in, and documents review/tasting of potential/competitive products
• Tests first shipment of new products against specifications
• Monitors and tests products that have history of quality problems
• Test samples of ‘new crop’ products, sometimes traveling to facilities to do so
• Conducts in-house shelf life studies
• Reviews supplier quality reports/production records for key items; identifies lots that require review/approval
• Arranges shipping and testing of samples of products for which quality concerns are reported

PREVENTING AND INVESTIGATING PRODUCT QUALITY CONCERNS

• Assists with investigation of quality issues reported by customers on recently launched products
• Visits warehouse as needed to collect samples or investigate issues

Qualifications

Background Requirements

• BS/STEM degree preferred
• 2+ years of experience in quality assurance or food production role
• 2+ years of experience in product development or project management role
• Understanding of SSOP’s, GMP’s and HACCP/PCQI training/certification is preferred

Skill & Ability Requirements

• Ability to thrive in a fast paced, high pressure environment
• Extremely organized with excellent attention to detail
• Able to move and lift up to 40 lbs.
• Able to quickly adjust priorities and handle unexpected & time sensitive requests
• To truly succeed at FOODMatch, you need to have a passion for food. The successful candidate will be eager to learn the intricacies and unique attributes of our product line

Additional Information

Location/Travel Requirements

• This role requires minimal travel (<10%)
• This role is a hybrid role; Monday - Friday (4 days in office, 1 day remote)

We offer a comprehensive benefits package and competitive compensation based on experience. We are an equal opportunity employer and value diversity. All employment decisions are made on the basis of qualifications, merit, and business need.

All your information will be kept confidential according to EEO guidelines.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance