Security Officer

Job Description

What You’ll Do as a Security Officer:

As a Security Officer, you help keep our resort safe, secure, and welcoming. This role blends security responsibilities with hospitality focused service, ensuring our guests, team members, and property are protected while creating a friendly and supportive environment. You maintain a visible presence, manage access points, respond to police, fire, or medical situations, and complete safety inspections and incident reports. By working closely with public safety partners and resort leadership, you help ensure everyone feels safe and cared for. You demonstrate Westgate’s core values of Passion, Integrity, and Work Ethic in every interaction.

• Serve as the first responder to police, fire, and medical incidents within the scope of Security Officer duties.
• Maintain a visible, uniformed security presence across assigned resort areas.
• Control access at designated entry and exit points.
• Monitor security systems, including surveillance cameras and fire alarm panels, in compliance with. legal and company requirements.
• Conduct routine safety and security inspections following established procedures.
• Maintain accurate security records, logs, and checklists.
• Prepare clear, timely, and detailed incident reports using computer systems and email.
• Assist guests and team members with security related concerns and service requests.
• Manage lost and found inventory, key control, and accountability.
• Perform traffic control, parking enforcement, assist public safety officers, and complete other duties as assigned.

Qualifications

What You'll Bring:

• High school diploma or general education degree (GED).
• Previous experience in security, law enforcement, military, or a related field is preferred (minimum of 1 year), but not required.
• South Carolina Law Enforcement Division (SLED) certification preferred; if not certified, must pass the certification exam within 30 days of hire.
• Certificate certificates in First Aid, CPR and AED highly preferred but not required.
• Prior hospitality or guest service experience strongly preferred.
• Strong verbal and written communication skills.
• Proficiency with basic computer systems used to complete reports, logs, and email communication.
• Ability to remain calm and professional in high-pressure or emergency situations.
• Excellent judgment, integrity, and attention to detail.

If you love creating a welcoming space for guests and want to be part of a resort that values teamwork, growth, and great service. Apply today and start your Westgate adventure!

Additional Information

Why Westgate? 

• 401(k) with Generous Company Match to Support Your Future
• Daily Pay – Access Your Earnings When You Need Them
• Wellness Programs to Support Your Well-Being
• Tuition Assistance to Help You Grow Your Career
• Employee Assistance Program (EAP) – Support When You Need It Most
• Pet Insurance for Your Furry Family Members
• Loyalty Program – Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More
• Low-Cost Gym Membership
• NEW! David A. Siegel Legacy Scholarship – Up to $40,000 for Team Members’ Dependents
• Career Growth and Advancement Opportunities
• Community Involvement – Give Back and Make an Impact

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email [email protected] with the job title and the location of the position for which you are applying.

This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.