German Speaking Rent-a-Car Consultant - Work In Bulgaria - Paid Relocation

Mercier Consultancy Group is offering an exciting opportunity for a German Speaking Rent-a-Car Consultant to join our team in Bulgaria with paid relocation support. This role is ideal for candidates who are passionate about customer service and eager to work in a dynamic car rental environment.

As a Rent-a-Car Consultant, you will assist German-speaking clients throughout the rental process, ensuring an excellent and seamless customer experience.

Key Responsibilities:

• Provide professional support to German-speaking customers for rental inquiries, bookings, and vehicle returns.
• Handle vehicle check-in and check-out procedures, including detailed inspections and documentation.
• Explain rental terms, conditions, and policies clearly to clients.
• Collaborate with the operations team to maintain fleet availability and resolve client issues promptly.
• Stay updated on promotions, fleet updates, and company policies to offer accurate information.

Requirements

Qualifications:

• Fluent in German (spoken and written); proficiency in English is advantageous.
• Previous experience in customer service or car rental industry is preferred.
• Strong communication and interpersonal skills with a customer-focused mindset.
• Ability to multitask and work efficiently in a fast-paced environment.
• Comfortable with computer systems and rental management software.
• Willingness to relocate to Bulgaria with paid relocation assistance provided.
• Positive attitude and dedication to delivering outstanding customer service.