Study Participant Call Center Representative - Spanish Bilingual

Celerion

Posted about 1 month ago

Celerion is committed to swift, exceptional clinical research through translational medicine. Every day, we use our experience, agility, and innovative research strategies to help get drugs to market faster.

Spoken Spanish-English bilingual fluency is required in our Call Center. In this role, you will answer inbound calls from members of the public interested in participating in our Phase 1 clinical drug trials. You will screen callers for study eligibility, and then collect and enter personal data for those eligible to participate. You will also make outbound calls to schedule appointments, as needed.

This is a Benefitted Full-Time role which works 40 hours per week. The Call Center operates Monday-Saturday.

### Requirements:

High school diploma or GED

Minimum 1 year of prior call center experience is required

Bilingual Spanish-English fluency is required

Prior data entry experience is required

Must be 18 years of age

Must demonstrate excellent communication and customer service skills

### Please Note:

Candidates must have the ability to work a flexible schedule Monday-Saturday.

Initial training occurs for 4-6 weeks during shifts scheduled 9AM-3PM.

Once training concludes, the regular work schedule is 40 hours per week

Training is onsite at our Screening Center in Tempe, AZ.

Work may shift to home-based (within in the Phoenix, AZ metro area) after 90 days of good performance post-training.

Celerion Values: Integrity Trust Teamwork Respect

Are you ready to join our team?

Celerion is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, genetic information, marital status, qualified protected veteran status, or disability.

Job details

Workplace

Office

Location

Tempe, AZ

Salary

36k - 36k USD

per year

Similar

Celerion

Pharmaceutical Manufacturing

About

Celerion, a leader in early clinical research, delivers Applied Translational Medicine. Celerion applies our expertise and experience to translating information gained in research discoveries, to knowledge of drug action and effect in humans to support early drug development decisions and the clinical pharmacology labeling of new medicines. With over 50 years of experience and 600 global clinic beds (including 24 in-hospital), Celerion conducts and analyzes First-in-Human, clinical proof-of-concept, cardiovascular safety (TQT, robust QT), ADME and NDA-enabling clinical pharmacology studies. Celerion provides expertise on modeling and simulation, study design, medical writing (protocols and reports), clinical data sciences, biostatistics, and PK/PD analysis as well as small and large molecule bioanalytical assays through clinical drug development. Regulatory, drug development and program management complement Celerion’s service offerings. Our operations are strategically located in: Lincoln, Nebraska (Corporate Headquarters) Philadelphia, Pennsylvania Phoenix, Arizona Belfast, Northern Ireland,UK Zurich, Switzerland Vienna, Austria Richmond, Virginia Montreal, Quebec, Canada For more information, visit: www.celerion.com

Company Details

Employees

1161

Industry

Pharmaceutical Manufacturing

Headquarters

Lincoln, NE

Founded

2010

Company location

621 Rose Street, Lincoln, NE 68502, US

Specialties

Applied Translational Medicine, Global Clinical Research (Phase I and II, NDA-enabling clinical pharmacology), Data Management and Biometrics, Global Bioanalytical Services (discovery through late phase), Drug Development Services, and Global Clinical Development

Online Presence

Key Team Members

Jo Goodman

Newton Pena

Fred Pritchard, Ph.D.

Jennifer Branch

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