Health Care Facilities Field Surveyor Supervisor 2 (PN20014619)

About Us:

Our mission at the Ohio Department of Health (ODH) is “advancing the health and well-being of all Ohioans”.  Our agency is committed to building a modern, vibrant public health system that creates the conditions where all Ohioans flourish.

The Bureau of Survey and Certification (BOSC) has an opening for a Health Care Facilities Field Surveyor Supervisor 2. As the supervisor of surveyors, your impact reaches beyond each resident into connected lives of caregivers, friends, and families. The lives you touch may be countless and your work will count!  CLICK HERE for a closer look at "life on the job" presented by ODH survey team members. 

What You'll Do:

Supervise assigned health care facilities surveyor supervisors (field managers) and other staff. Plan and coordinate survey and inspection activities relative to long-term care and acute and continuing care providers and suppliers (e.g., state licensure surveys, federal certification surveys, complaint investigation surveys, and licensure activities not requiring onsite visits to providers or suppliers).

Staff Management & Supervision

• Approve workload scheduling, leave requests, and travel itineraries of staff.

• Conduct regular staff meetings to lead and guide activities.

• Monitor field staff performance on site and initiate investigations or disciplinary actions as needed.

• Conduct probationary and annual performance evaluations.

• Provide orientation to new staff and monitor training progress.

• Train assigned field managers on survey processes.

• Timely notify supervisor of staff problems or facility issues that may jeopardize performance measures.

Survey & Compliance Oversight

• Review survey inspection documentation prior to transmittal to providers, suppliers, CMS, or central files.

• Review deficiency citations.

• Recommend corrective action plans to address deficient practices or inadequate work products.

• Make recommendations for licensure or enforcement action.

• Work with staff of other agencies to facilitate effective review of survey findings and resolve consumer complaints.

• Oversee the gathering of evidence for cases that may involve legal action.

• Provide expert testimony as survey manager before judicial bodies when necessary.

Communication & Public Engagement

• Communicate with providers and complainants.

• Prepare and deliver speeches to community groups, providers, suppliers, consumers, or other agencies.

• Draft letters in response to public or legislative queries or requests.

Strategic Planning & Bureau Operations