Concierge

Key Responsibilities:

• Greet residents, guests, and visitors in a courteous and professional manner

• Manage guest registration and access in accordance with building policies

• Assist residents with general inquiries, service requests, and reservations

• Receive, log, and distribute packages, mail, and deliveries

• Monitor building access points, security cameras, and alarm systems

• Enforce building rules, policies, and access procedures

• Report suspicious activity, safety concerns, or incidents to management and/or security

• Respond appropriately to emergencies following established protocols

• Maintain accurate logs (visitor logs, incident reports, delivery records)

• Coordinate with property management, security, and maintenance staff

• Communicate building notices and announcements to residents as required

• Assist with move-ins/move-outs according to condo procedures

• Grant access to authorized vendors and contractors

• Verify work orders and ensure vendors comply with building policies

• Notify residents of scheduled service visits when necessary