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Expect more. Connect more. Be more at Diebold Nixdorf. Our teams automate, digitize, and transform the way more than 75 million people around the globe bank and shop in this hyper-connected, consumer-centric world. Join us in connecting people to commerce in this vital, rewarding role.
The Senior Manager, Supplier Performance Management leads the global strategy, governance, and execution of supplier performance programs across all categories and regions. The role ensures suppliers meet expectations in quality, delivery, cost, service, innovation, ESG, and risk mitigation. This leader partners cross‑functionally with Category Management, Procurement Operations, Supply Chain, Supplier Quality, Legal, IT, and Finance to drive continuous improvement and maximize value delivery.
1. Supplier Performance Strategy & Governance- Develop and implement a global supplier performance management framework, KPIs, scorecards, and review cadence.
- Standardize performance review processes and ensure “one common language” across all regions and categories.
- Lead supplier segmentation and prioritization models, including risk‑based tiering.
- Drive cross‑functional governance covering quality, delivery, ESG, cybersecurity, and operational performance.
- Lead Quarterly Business Reviews (QBRs), annual reviews, and monthly supplier health assessments.
- Oversee analytics dashboards and digital tools to enable data‑driven insights aligned with digital procurement initiatives.
- Ensure accurate reporting of supplier KPIs, trends, corrective actions, and executive summaries.
- Partner with suppliers to define and manage corrective and preventive actions (CAPA).
- Facilitate improvement programs such as Lean/Kaizen, inventory optimization, and cost‑reduction initiatives.
- Collaborate with Legal and Category Management to integrate performance expectations into contracts.
- Oversee supplier risk assessments across financial, operational, cybersecurity, geopolitical, and ESG domains.
- Integrate supplier risk profiles into performance review templates and cadence.
- Maintain escalation procedures and business continuity plans for high‑risk suppliers.
- Partner with Category Directors, P2P, Supplier Quality, and Supply Chain Operations to drive aligned supplier objectives.
- Collaborate with IT and Data teams to deploy digital tools, automate dashboards, and integrate performance data.
- Support stakeholder communication and training on supplier performance processes.
- Lead, coach, and develop a global team of supplier performance and supplier management professionals (directly or dotted line)
- Build capability through training, best‑practice sharing, and competency development frameworks.
- Foster a culture of transparency, collaboration, continuous improvement, and accountability.
Required Qualifications
- Bachelor's Degree or equivalent work experience required.
- Typically has 8-10 years of experience in Procurement and typically 2-4 years leadership experience.
- Fluent business English skills (Written and spoken).
Why should you join Diebold Nixdorf?
Brightest minds + technology and innovation + business transformation The people of Diebold Nixdorf are 23,000+ teammates of diverse talents and expertise in more than 130 countries, harnessing future technologies to deliver personalized, secure consumer experiences that connect people to commerce. Our culture is fueled by our values of collaboration, decisiveness, urgency, willingness to change, and accountability.
–Diebold Nixdorf is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
** To all recruitment agencies: Diebold Nixdorf does not accept agency resumes. Please do not forward resumes to our jobs alias, Diebold Nixdorf employees or any other organization location. Diebold Nixdorf is not responsible for any fees related to unsolicited resumes**
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Why should you join Diebold Nixdorf?
Brightest minds + technology and innovation + business transformation The people of Diebold Nixdorf are 23,000+ teammates of diverse talents and expertise in more than 130 countries, harnessing future technologies to deliver personalized, secure consumer experiences that connect people to commerce. Our culture is fueled by our values of collaboration, decisiveness, urgency, willingness to change, and accountability.
–Diebold Nixdorf is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status.
** To all recruitment agencies: Diebold Nixdorf does not accept agency resumes. Please do not forward resumes to our jobs alias, Diebold Nixdorf employees or any other organization location. Diebold Nixdorf is not responsible for any fees related to unsolicited resumes**
We are a global Company operating in multiple Locations and Entities. As we are keen to find the best solution for our candidates several legal entities might be applicable for a Job offer. A List of our operating entities can be found here - https://www.dieboldnixdorf.com/en-us/about-us/global-locations
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