About this role
Full Time Entry-level Accounting Analyst - OTC in AI at Alorica in Philippines. Apply directly through the link below.
At a glance
- Work mode
- Office
- Employment
- Full Time
- Location
- Philippines
- Experience
- Entry-level
Core stack
- Accounts Receivable
- Customer Service
- Time Management
- Reconciliation
- Efficiency
- Compliance
- Accounting
- Payment
- Sales
- GAAP
- ERP
Quick answers
What skills are required?
Accounts Receivable, Customer Service, Time Management, Reconciliation, Efficiency, Compliance, Accounting, Payment, Sales, GAAP, and more.
Alorica is hiring for this role. Visit career page
Philippines, Philippines
Order-to-Cash Process Management: Oversee and ensure the accuracy of the order-to-cash cycle, from order entry to invoicing and payment receipt.
Billing & Invoicing: Generate accurate and timely customer invoices, ensuring compliance with contract terms and pricing.
Accounts Receivable Management: Monitor accounts receivable aging reports, ensuring timely follow-up on overdue accounts and resolving billing discrepancies.
Cash Application: Apply customer payments to the correct accounts, ensuring all cash receipts are accurately recorded and reconciled.
Reconciliation: Reconcile accounts and resolve discrepancies between billing, customer accounts, and payments.
Credit Management: Work with the credit department to assess customer creditworthiness, manage credit limits, and mitigate risk.
Reporting & Analysis: Prepare regular financial reports related to the OTC process, including aging reports, DSO (Days Sales Outstanding), and other relevant KPIs.
Process Improvement: Identify opportunities for process improvement within the OTC cycle, including automation, standardization, and efficiency enhancements.
Collaboration: Work closely with sales, customer service, and other internal teams to resolve customer disputes and enhance customer satisfaction.
Experience with credit management and customer dispute resolution.
Knowledge of accounting principles and regulatory compliance (e.g., GAAP, SOX).
Experience with process automation tools or ERP systems.
Strong organizational and time management skills.
At Alorica, we only do one thing – make lives better, one interaction at a time. We’re a global leader in customer service and experience, serving the world’s biggest brands with tens of thousands of employees in hundreds of locations around the globe.
Every day, we aim to live up to our mission of creating insanely great customer experiences. But as Alorica employees, giving back matters just as much – that’s why we’re so proud of Making Lives Better with Alorica, a non-profit, 501(c)(3) organization dedicated to providing assistance to employees, their families and the people, organizations and communities who support them. Simply put, we want to make lives better…one interaction at a time. And to do that, we need the very best people to join us.